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5124

October 3rd, 2007 19:00

Audio problem with E1705

Can anybody help me with my audio problem? For some reason my audio has corrupted for some reason. I no longer have a speaker icon to adjust my volume or mute it. Under sounds, speech and audio, no audio devices are detected. When I run winamp an error message "A device ID has been used that is out of range for your system". Under device manager, no error messages noted. Audio Codecs, Legacy Audio Drivers, Legacy Video Capture Decives, Media control Devices, SigmaTel High Definition Audio CODEC and Video Codecs show no problems and are working properly. With windows media player I get "Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly." Without opening XP and using Media Direct, I can get sound and music with no problem. Diagnostic test confirm no problems. So I figure I have a software problem. I am not sure which driver to install. I have installed programs from Dell audio support but that did not help. I updated my windows but still nothing. Does anybody have any ideas on how to fix.

182 Posts

October 3rd, 2007 22:00

try reinstalling your audio drivers.
     you can find your audio drivers here .
 
hope that helps :smileywink:
 
-rolie

6.4K Posts

October 3rd, 2007 22:00

Go to Start, Control Panel, Performance and Maintenance, Administrative Tools, Services.  Scroll down the list until you find Windows Audio near the bottom of the list.  Make certain that the note to the right of the title says "Started".  If not, double click Windows Audio and look near the center of the box that appears to find Type of Startup.  If this does not say Automatic, change it to that and exit out of the box and control panel.  Restart the machine.  If this does not do it you may need to remove the audio device in the Device Manager and allow Windows to reinstall it to correct any fouled up settings.
 
If you continue to have trouble, I suggest you post your next question in the Portables/Audio section.  The troubles there are sometimes a bit different from what you find here in the Desktop forum.
 

2 Posts

October 4th, 2007 01:00

Reinstalling drivers worked great, thanks for all your help

182 Posts

October 6th, 2007 18:00

no problem. glad to be of help. :smileywink:
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