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4 Posts

26156

November 26th, 2012 14:00

BOOTMGR is missing

I have a Dell Inspiron 620 with windows 7. When I first got the machine I copied some stuff from an old hard drive on to the new one. I created a partition for the old stuff called "old disk". Recently I realised I was hardly using the the second partition so I decided to merge the two. I couldn't do it though. First I shrank the old disk, then I was trying to extend the c drive but it didn't work. I used the windows disc manager and also a third party program.

Anyway, long story short when I turned on my computer this morning I saw BOOTMGR is missing, press control+alt+delete to restart. I'm not sure what to do. It looks like that file got misplaced or the partitions got messed up. Windows won't boot. I have no Windows 7 boot disc, there is no repair your computer option in advanced boot options. I have a laptop running Win 7, maybe I could get the right files off it or create a system recovery disc. The trouble is the laptop has no dvd drive.

12 Posts

November 26th, 2012 15:00

At first it sounded like you hosed the partitions (especially with the 3rd party app), but if your seeing the Advanced boot options for windows 7, then sounds like it's intact. No DVD\CD drive makes this harder, but you should be able to get around it with making a win7 USB boot disk. take a look at this:

www.sevenforums.com/.../31541-windows-7-usb-dvd-download-tool.html

You're probably better off posting on some other forum than just here. This is Windows problem not a Dell one. So it'll expand the community greatly. Try sevenforums.com or stackoverflow.com. Especially Sevenforums, they have tons of info around these sort of problems and a lot with screenshots.

Ted

4 Apprentice

 • 

565 Posts

November 26th, 2012 15:00

Hi fjclare,

Let’s run the diagnostics on the computer to check if the hardware if working properly. To run the diagnostics please follow the steps mentioned below:

  1. Power off the computer and wait for 10 seconds.
  2. Power on the computer and at Dell logo tap F12 key for 3-4 times.
  3. There should an option for Advanced Boot Menu.
  4. Select an option Diagnostics and run the diagnostics.

If diagnostics passes, then we need to repair the file. I request you to private message the system service tag number. To private message, accept my friend request; click on my user name and click start conversation so that we can send the discs.

For any clarifications feel free to contact me.

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