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cable internet connection
My cable internet connection suddenly quit connecting, put in new cards, everything reads that the hardware is working, but I can only connect by dialup. have Dimension 8200, the rest of the computer works fine, any ideas? What to check
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Solutions (0)
- If you only have 1 computer, did you check with the cable company to do a loop test? They can also reset the modem. If your modem is set up with DHCP, changing cards will still be automatically reconized. As another note, anyone with a cable or dsl connection should have a router between the modem and the pc
Tried the last, still no cable connection, this is frustrating, one more thing, at bootup I get the message Plug and Play error. hit f-1 to continue or go to setup, have gone to setup and find nothing wrong, have pulled the card and replaced it a dozen time rebooting the modem and computer with no results. It control panel it still tells me it should be working and I have reinstalled windows to.
To help troubleshoot this problem, on the computer with the problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message. Maybe this will give us a clue as to what is going on here.
Steve
Windows IP Configuration
Host Name. . . . . . . . . . . . . . . . . . . . . : dennis-aeyrrt12
Primary Dns Suffix. . . . . . . . . . . . . . . . :
Mode type. . . . . . . . . . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . . . . . . . . . : No
WINS Proxy Enabled. . . . . . . . . . . . . . . : No
Ethernet adapter Local Area Connection
Connection-specific DNS Suffix . ;
Description . . . . . . . . . . . . . . . .: Realtek RTL8139 Family PCI Fast Ethernet NIC
Physical Address. . . . . . . . . . . . ,: OO-11-95-5A-77-A9
DHCP Enabled. . . . . . . . . . . . . . : yes
Autoconfiguration Enabled . . . . . . : yes
Autoconfiguration IP Address . . . . : 169.254.252.31
Subnet Mask . . . . . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . . . . ..:
Try the following. Make sure you have the latest drivers available for you network adapter. Then, boot into Safe Mode, open Device Manager, expand the listing for Network Adpaters, right click the network adapter and select uninstall. Reboot into Safe Mode, cancel the "New Hardware Wizard", if it starts, then install the latest drivers for the network adapter. Report back as to whether or not this fixes the problem.
Steve

volcano11
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27973 Posts
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Posted March 4th, 2008 00:00
Most problems with cable come from not resetting the cable modem when changing the device connected to it. To reset, you have to turn everything off, wait about 5 minutes, turn on the modem first, wait another 2 or 3 minutes, then turn on the computer. If you change network cards in the computer, this has to be done as well because the modem would detect it as a different device and will never connect to a different device until the reset procedure is done.
Steve