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1 Rookie
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14 Posts
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122762
September 14th, 2012 23:00
Catalyst control center and ati driver problem
I installed Nvidia Geoforce GT630 in my Inspiron 570... windows 7... 8gb ram
Processor a Main Circuit Board b
3.00 gigahertz AMD Athlon II X2 250
256 kilobyte primary memory cache
2048 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded
Board: Dell Inc. 04GJJT A00
Serial Number: ..
Bus Clock: 200 megahertz
BIOS: Dell Inc. A05 12/20/2010
A window pops up with ATI Warning and the following message:
"Catalyst control center is not supported by the driver version of your enabled graphics adapter.
Please update your ATI graphics driver, or enable your ATI adapter using the Displays Manager"
----
I can't find the ATI adapter in the Displays Manager. I seraced for a new ati driver but didn't find anything for my puter.
Also, in the PNY instructions it had the following....which I could not find:
If you purchased a PHNY GeForce PCI grapics card and if you have on-board graphics,
enter the system's BIOS setup and look for a setting called "Primary Display Adapter" or something
similar. Set this to "PCI". If you cannot locate this setting, please contact you system manufacturer blah blah blah.
Anyway, there was no such setting in my BIOS.
Anyone have an idea how to fix or get rid of the catalyst control center?
Thanks
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DELL-Madhur B
4 Apprentice
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565 Posts
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September 15th, 2012 01:00
Hi scottparat,
Yes, please go ahead and uninstall the complete program from the computer and restart the computer.
Also in device manger under display adapter what does it have (Either Ati or nVidia Geforce GT630).
Please do write back to us.
DELL-Madhur B
4 Apprentice
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565 Posts
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September 15th, 2012 01:00
Hi scottparat,
The error message that you get “Catalyst control center is not supported by the driver version of your enabled graphics adapter” is because whenever there is an external video card installed in the computer, most of the time onboard card would get disabled.
The onboard graphics card is an ATI® Radeon™ HD4200.
To remove the error message uninstall the drivers from the computer by going in programs and features-> right click on Catalyst control center-> uninstall the drivers.
Also check in device manger under display adapter what does it have.
To go in device manager, Press “Windows + R” to launch the run window
In run dialog box type in “devmgmt.msc”. Device manager window would open. Under display adapter what does it have?
Please do write back to us.
scottparat
1 Rookie
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14 Posts
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September 15th, 2012 01:00
Thanks for the reply.
I have "ATI Catalyst Control Center" and with a right click it says to uninstall...... I'm assuming that means the whole program. Did you just want to uninstall the drivers or should I uninstall the entire program?
Just wanted to check before I caused myself my problems :)
Thanks again
Scott
scottparat
1 Rookie
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14 Posts
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September 15th, 2012 02:00
OK....I will uninstall..... and the Geforce GT630 shows up in the device manager right now. Will be back shortly :)
scottparat
1 Rookie
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14 Posts
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September 15th, 2012 02:00
Hi Madhur..... thank you so much!
I uninstalled the ati and the error message is gone. I opened my cad program its working great, the only thing I seemed to have lost in the restart was all the windows I had opened in Chrome...... but, no big deal.
Gotta tell ya a quick story. I had an old dell dimension 8250. it must have been 10 years old and that baby purred. Worked all my programs, old XP programs .....I thought it was going to live forever. Well.....the good Lord threw a lightning bolt a couple months ago, hit a tree next to my house and took out all my electronics....including the poor old 8250,,,,she served me well :)
This new Dell was cheap, I got it just to recover what was lost in the damaged computers. I've upgraded the memory, added some drives and this card and she just hums...... go Dell!!!
Thanks a lot for your help. Looks like everything is working...... I'll be sure to look ya up if I stumble again.
Late here, 4am....calling it a night.
Thank you
Scott
DELL-Roshan L
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4.4K Posts
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May 29th, 2013 06:00
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