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2 Posts

8487

June 23rd, 2001 12:00

Computer will not restart

Please help i cannot get my dimension 8100 to restart when i click restart off the shutdown menu it just hangs with a blank screen and the monitor goes onto standby. Same when i press restart on the tower

2 Posts

June 23rd, 2001 16:00

Well seems I am not the only one with the problem.Have tried to find a solution but have not come up with anything yet.

2 Posts

June 23rd, 2001 21:00

Hi

if you have the problem with restarting the computer I think I have found the reason for it.If you are using AOL 6.0 software (and as in my case DSL) the computer stops restarting.So far I have not found a solution but at least the source of problem.

2 Posts

June 24th, 2001 08:00

Hi Arctico

Thanks for your suggestion about my restart problem, unfortunatly i am not using aol 6.0.

If you come up with any more suggestions as to whats wrong i would be grateful

19 Posts

June 25th, 2001 01:00

Hi.... same here. It seems there are a LOT of us who are having the same problem. Seems to me there must be a BIOS problem. My BIOS version is 6.04 or something.

I've tried to find something in Microsoft's Knowledge Base but there's nothing.

With this many people all having the same identitical problem, it seems to me Dell better take notice. It is a major hassle not being able to restart properly!


Deltajo

19 Posts

June 26th, 2001 23:00

Many many people including myself are having the problem of not being able to reboot their computer without turning the power off and on again. There are postings scattered all over this forum speaking to the exact same problem.

I have set up a forum at a web site of mine for the sole purpose of helping get everyone with this problem together in one place so we can work it out, hopefully with Dell's help. Here's the web address:

http://www.notnaked.com/threads/wwwthreads.pl?Cat=4

This is not an attempt to advertise a new web site. This is an earnest attempt to ameliorate the problem by creating a cohesive forum of users with this problem.

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