Unsolved

This post is more than 5 years old

1 Message

4242

September 16th, 2002 00:00

Crashing constantly

My computer is constantly crashing. When I go on-line often the cursor just won't move. Ctrl Alt Del does not work and I have to use the power button to restart the computer. At other times the screen goes blank. Recently I was using our scanner (HP) and I got this message: "error File name VCACHE(01) + 00000E4D Error: OE:0028:C004E4E9 and could not get the computer to restart without turning off at power. Any clues?

Dimension L700 CX with Windows ME
Mitsubishi Diamond scan 70 monitor
Had same problems before we ever got scanner (HP scanjet 2200c
Epson printer - Photo 780
MSN phone line internet service

Thanks.

5 Posts

September 16th, 2002 00:00

I found ME very unreliable. I upgraded my 2nd Dell to XP and have not experienced the crashing that I had with ME.

Good Luck.

11 Posts

September 16th, 2002 02:00

I would upgrade your BIOS and run any windows updates available for Windows ME. I am not a user of ME or XP and frankly at this time favor Windows 2000 because of its great stability. But I would try those before you change your Operating System (windows ME to XP or 2000). Its just a bit easier and can't hurt.

Best of luck.

2 Intern

 • 

28K Posts

September 16th, 2002 03:00

fishnut,

Before dropping Windows ME just because rbru found it unreliable, try cleaning up your system by performing the following tasks:

First, update your virus definitions and do a complete system scan for viruses.

Next, boot into Safe Mode (reboot your computer and tap several times on the F8 key just before Windows starts to load). Go to your Windows/temp folder and delete all of the files in the folder. Then, run scandisk and then defrag on your C: drive.

Next, get rid of all of the unnecessary programs that run from startup. To see how to do this and to see what is not likely to be needed running from startup, see the following:

http://www2.whidbey.net/djdenham/

for programs running from startup that are not listed at the above site, see the following:

http://www.pacs-portal.co.uk/startup_index.htm

You might also want to get rid of any spyware that you downloaded and installed with along with free programs. Note that spyware's main purpose is to report on your browsing habits, but most of it is poorly written, interferes with other programs running on your computer, and consumes system resources while it is running. Also note that if you remove the spyware, the free programs that the spyware came with will not likely run. You have to decide whether the free programs and included spyware are worth the penalty you pay for other problems. To get rid of the spyware go to the following site and download, install, and run Ad-Aware:

http://www.lavasoft.de/index.html

After performing these steps you should have a pretty clean running computer, and, hopefully your problems will have disappeared. Let us know how this works out.

Steve


1.9K Posts

September 16th, 2002 13:00



The original poster might also post the amount of RAM he's using in the system. Certainly, if he's running less than 128mb that is not helping his situation or performance.





No Events found!

Top