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3 Posts

4246

September 17th, 2009 11:00

DELL Dimension 3000

power indicator - solid amber (stays amber) HDD solid green (stays green ) and no display

DELL Dimension 3000 deskto alsmost 5 years old ..

any ideas what could be wrong?

Thanks

3 Posts

September 17th, 2009 12:00

Diagnostic lights do not lit up.. :emotion-6:

Thanks

Community Manager

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56.9K Posts

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232.1K Points

September 17th, 2009 12:00

Solid Amber LED = a device might be malfunctioning or incorrectly installed.
* Remove and then reinstall the memory modules.
* Remove and then reinstall any cards.
* Remove and then reinstall the graphics card, if applicable.

What color are the Diagnostic Lights?

12 Elder

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46K Posts

September 17th, 2009 16:00

K_G_G

Does the power supply and/or the case fans work?

Are there any 'Beeps'?

If you are comfortable working around computers, you could try the following:

Note: The only 100% method of testing a PSU, is to install a know working power supply.

Unplug the cord from the power supply, hold the power button in for about 15/20 seconds, open the case, unplug the 20-pin power connector from the motherboard and jump the Green wire to one of the Black wires, reconnect the power cord and power the system, if power supply's fan and the hard drive runs, then the PSU should be good.

Note: Do not remove any wires from the plug, use a small piece of wire or a paper clip as a jumper.

Power supply checks out and the system still does not work, again remove the power cord, hold power button in for several seconds to discharge the residue power, reconnect the 20-pin connector to the motherboard.

Remove all the PCI cards, the video card [if applicable], memory, all peripherals, disconnect the data and power cables to all the drives, check that the front panel cable is connected to motherboard, with nothing else connected to the system, reconnect the power cable and power the system on.

If you do not get any beep codes and there is no change in the diagnostic lights, then it would appear that the motherboard has died.

Bev.

3 Posts

September 17th, 2009 20:00

Thanks Bev... that actually lead me to try something else out ..

unpluged everything, and while unplugging thought let me remove the heatsync and guess what....  the processor came out with it .. as soon as I put the processor back in properly and attached the heatsync back .. lights started blinking ... I am up and running again.!

Thanks a lot for your help

 

KG

12 Elder

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46K Posts

September 17th, 2009 21:00

KG.

You are welcome and I'm happy to hear the problem is resolved.

Bev.

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