Dell PC Restore

Question

Right, dunno if I've put this in the right place or not, but basically my Dell PC Restore function is not working. When my PC boots up I press Control + F11 and nothing happens, just loads Windows up as normal. I'm pretty certain that the partition containing the restore function has never been deleted.. so I'm pretty baffled.

Any thoughts?

Thanks

rickmktg · Answer

@nufc88 wrote:
Hmm.. I repartitioned once, that could be the problem. Never touched the Dell partitions though. I'm guessing that doesn't make a difference.

That IS the problem. Doesn't matter what you touched, you did it, that disables it.

rickmktg · Answer

@nufc88 wrote:
Right, dunno if I've put this in the right place or not, but basically my Dell PC Restore function is not working. When my PC boots up I press Control + F11 and nothing happens, just loads Windows up as normal. I'm pretty certain that the partition containing the restore function has never been deleted.. so I'm pretty baffled.

Any thoughts?

Thanks
If you bought it prior to 7/15/04, then you don't have this capability.

You hit CTRL F11 as soon as you see the Dell screen.

If you repartitioned or reformatted, then the function gets disabled.

Systems shipped after July 15, 2004 came with Symantec PC Restore. This utility restores the computer to an "as-shipped" condition. If you haven't reformatted, repartitioned, or otherwise modified the master boot record, it should work. Click here for instructions about Symantec PC Restore.

If the Symantec PC Restore utility won't work, but still resides on your computer, a Dell customer has figured out some ways to get it to work again. Note - If you removed this partition, it is not recoverable, cannot be downloaded from the internet, and cannot be shipped from Dell. Click here for ways to fix Symantec PC Restore. Users have also reported that the partition can be restored with Ghost 2003, and Ghost 9 using the '03 capabilities of it. If you boot to the Ghost 9 CD, select Advanced Recovery Taks, select Utilities, then Restore Legacy Image it should work - but you want to verify the image before attempting the restore. It's in a folder called IMG.

Systems that shipped beginning in early 2005 ship without Windows XP. You can contact Dell and request a CD and wait for it to ship, see Contact Us at the bottom of the page.

nufc88 · Answer

Hmm.. I repartitioned once, that could be the problem. Never touched the Dell partitions though. I'm guessing that doesn't make a difference.

tommyo1954 · Answer

Yup....   Sadly, it has been wiped out so it is forever gone into cyberspace when you repatitioned.:smileysurprised:

Denny Denham · Answer

nufc88,

If you did not delete the PC Restore partition (a 3-5GB hidden partition at the end of the hard drive) when you repartitioned, you should be able to restore it to operation using the procedure here.

tommyo1954 · Answer

I'll be darned... never heard about that utility, Denny. I've got to forward that over to my nephew who is having a similar problem as mentioned above... He also thought that he deleted his Dell PC Restore by mistake; maybe he can benefit by this too...

Take care everyone.....:smileyhappy:

Edited > I used the wrong smiley face, lol.....Had to correct it.

Message Edited by tommyo1954 on 05-20-200606:57 AM

nufc88 · Answer

That dsrfix thing worked a treat. Thanks people

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Dell PC Restore

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