Dell Precision 470 - After booting Windows XP keyboard does not function

First suggestion, install the Logitech driver software for the keyboard.  Logitech has downloads for most keyboards and mice and that should be your first step.

Generally, the built in Windows drivers should work, but as you have switched systems,apparently without running any XP repair, chipset driver installations, etc on the different PC there can be conflicts and or a corruption in XP caused by the lightning strike (anything is possible with a lightning strike). 

 

I have just gone to Logitech regarding drivers for my keyboard and this is what they say

function doFile() { document.getElementById('selFileRedText').style.visibility='hidden'; document.getElementById('belowFold').style.visibility='visible'; } function downloadSW() { if (document.dlform.file.options[document.dlform.file.selectedIndex].value != "") { var swfile=document.dlform.file.options[document.dlform.file.selectedIndex].value; var linkurl = swfile; var temparray = new Array(); temparray = swfile.split('/'); var swfilename = temparray[temparray.length-1]; dcsMultiTrack('DCS.dcssip', 'www.logitech.com', 'DCS.dcsuri', 'index.cfm/434/177/download', 'WT.ti', 'Download: |Ultra-Flat Keyboard', 'DCSext.lnkurl',linkurl,'WT.tx_e', 'swdl', 'WT.swdlct', '1', 'DCSext.dlos','Windows XP', 'DCSext.dlfn', swfilename, 'DCSext.dlpn', 'Ultra-Flat Keyboard','DCSext.dllang', 'EN'); window.open(document.dlform.file.options[document.dlform.file.selectedIndex].value); } else document.dlform.submit(); } function doLink() { var sel = document.getElementById('other_downloads').selectedIndex; if(outlink[sel].length) { document.location.replace(outlink[sel]); } }

"This product does not ship with software. It uses the native USB drivers already present in your operating system."

So drivers from Logitech are not an issue.

I have just gone to Logitech regarding drivers for my keyboard and this is what they say

function doFile() { document.getElementById('selFileRedText').style.visibility='hidden'; document.getElementById('belowFold').style.visibility='visible'; } function downloadSW() { if (document.dlform.file.options[document.dlform.file.selectedIndex].value != "") { var swfile=document.dlform.file.options[document.dlform.file.selectedIndex].value; var linkurl = swfile; var temparray = new Array(); temparray = swfile.split('/'); var swfilename = temparray[temparray.length-1]; dcsMultiTrack('DCS.dcssip', 'www.logitech.com', 'DCS.dcsuri', 'index.cfm/434/177/download', 'WT.ti', 'Download: |Ultra-Flat Keyboard', 'DCSext.lnkurl',linkurl,'WT.tx_e', 'swdl', 'WT.swdlct', '1', 'DCSext.dlos','Windows XP', 'DCSext.dlfn', swfilename, 'DCSext.dlpn', 'Ultra-Flat Keyboard','DCSext.dllang', 'EN'); window.open(document.dlform.file.options[document.dlform.file.selectedIndex].value); } else document.dlform.submit(); } function doLink() { var sel = document.getElementById('other_downloads').selectedIndex; if(outlink[sel].length) { document.location.replace(outlink[sel]); } }

"This product does not ship with software. It uses the native USB drivers already present in your operating system."

So drivers from Logitech are not an issue.

My wild guess is the BIOS, as the "new" Dell 470 box's system board is not what the hard disk that I took from the old 470 was looking at.

fireberd

Thanks for you reply.

I may be missing something in understanding your suggestion, which seems rather logical.

But how do I load Logitech drivers if I am not passed the Windows login phase after boot-up? To load drivers I assume I must be loged in, but I can not do this as I can not type in the password :emotion-40:

From a similar problem discussion but for an Optiflex I found part of the solution. 1) Clear out BIOS as follows as per RoHe Try clearing BIOS by pulling the motherboard battery. Power off and unplug. Press/hold power button on the tower for ~15 sec Open the case and remove the motherboard battery Press/hold power button again for ~30 sec Reinstall the battery (right-side-up!) and see if it works correctly now. Ron Now keyboard functioned during boot-up processes. 2) Now I had a problem that WINDOWS OS would not load and CERC SATA 2S BIOS option was coming up on the screen saying all is fine but option to do a Normal Bootup result in Windows OS coming up. I would just go through reboot again and the CERC SATA process reults would appear again saying all is fine and if I wanted to do Normal Boot-up. Went around a few times until I understood that OS is not being found. 3) I took my Windows XP disk and tried to boot from it to see if reloading it would help. However it complained that no hard drive was located. This was the clue to the new problem due to BIOS reboot in 1). 4) At boot-up I went into BIOS and found that my hard drive had the "BIOS" option set for RAID. I was not using RAID option !!!! I changed this to Non-RAID and solved all problems

Now I understand more about it, Thanks for your effort!