Unsolved
This post is more than 5 years old
1 Message
0
71450
January 15th, 2016 09:00
Desktop will not boot
Gets past the Dell logo screen then when the Intel copyright info. appears at the top of the screen it is followed by this message:
BOOTMGR is missing
Press Ctrl+Alt+Del to restart
Then it just does the same thing when it restarts. Also have the error code 2000-8146 with this message:
Hard Drive 8 - self test log shows previous error
The computer is a little old and was freezing up sometimes so i did a complete factory reset and it helped alot...then it started to have problems so i started another factory reset...but this time it didnt do anything and apprared to have frozen up so i had to manually turn it off and when i turned it back on it would not boot anymore and i got the message listed above. I am SO hoping its something simple and wont cost $ cause i dont have any way to pay for any repairs or parts or whatever...i dont even have food for my dog right now im really hurting...and i use the computer to make what little $i can - so without it i am REALLY screwed!! PLEASE HELP. Thank you so much. :-)


Mary G
6 Operator
•
20.1K Posts
0
January 15th, 2016 11:00
Sorry but your hard drive has failed. You will need to buy a new one and reinstall windows. It might be better to look for a decent used computer that someone can donate instead of putting any money into an old failed one.