Dimension 8250 CPU Usage 100%, computer won't respond

Question

My Dimension 8250 has a Pentium 4 Processor at 2.4 Ghz w/533Mhz front side bus/512K L2 cache and 512MB RAM. I have had it about 2 weeks.

When I have attempted to read a multi-page file off the web with Acrobat Reader, as I scroll to a new page, the page takes some time to load. CPU usage, according to the task manager, pegs out at 100% while the page is loading. If I scroll too fast or too many pages at once, it remains at 100% indefinitely, and eventually the little Windows symbol stops moving, indicating I am no longer receiving data, but CPU usage remains @ 100%, and the computer stops responding. I cannot minimise or cancel the window, or go forward. The only way I can free up the computer is to hit the Applications tab and end task, and start all over again.

Is this normal? I would have thought this processor would be more robust than that. My old 233 mMz computer with Pentium MMX and 80MB RAM was slow but it would read these files without hanging up.

Any suggestions would be appreciated.

Don

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JoeRacine · Answer

Have you tried clearing your internet temp files. To do this, in IE go to tools, internet options and under temporary internet files, choose delete files. Hopefully, this will cure your problem.

cahallmxj · Answer

also do you have alot of background programs running?  If your not sure try running msconfig and see if theres anything in there you can turn off. if your not sure how to run msconfig try this link http://netsquirrel.com/msconfig/

Prospector · Answer

I always have that problem with PDF's downloading slowly.. I just minimize that window and open another explorer session till it done.. are you on a modem by chance?

msrk · Answer

Are you by chance using a USB multimedia keyboard? If so you need to uncheck MMKeybd through msconfig/startup, also go into your windows folder and clean out your prefetch folder.

k4kyv · Answer

Deleting the unneeded automatic startups improved things slightly and the computer continues to respond.  But on my old machine, the entire .pdf document downloaded first (sometimes taking over a half-hour), then Acrobat would read it.  On the new one, it downloads page at a time.  The only way to download an entire long document is to sit there and click each page separately, as the previous one finishes loading and Acrobat decodes it.  This is unsatisfactory, even though it  downloads MUCH faster than on the old machine.  I am  trying to figure out how to make it simply download  the entire document (or selected pages) first, then use Acrobat to read the downloaded document.

Prospector · Answer

What version of acrobat reader are you currently using? Is it the same version you were using on your old pc?

You might try deleting acrobat and use an earlier version 4.0 or earlier it thats the case?

I usually just save the file to a directory then open it later.. when it's done I look at it or delete it.

Message Edited by Prospector on 02-10-2003 07:21 AM

garbage01 · Answer

Usually you can right click on the link and an option will come up to 'save target as' do this and you will be able to save the file to your hard drive.

k4kyv · Answer

How do you do that?  As soon as I click on the link, Acrobat comes up and starts to decode the file as it streams in.  I get no dialogue box asking whether to save or open, or for a saving location.  I am using the latest version of Acrobat just downloaded off the net.  I think the earlier version is now deleted from my old Win95 machine.

iceburg0 · Answer

Give it the 3 finger salute (Control,alt,del) to bring up the task manager.  Click on the processes tab and see which program is using the cpu the most.  My guess would be the cleanmgr.exe file.  If this is the case right click on it and select end process.  If this is the case, let me know. Message Edited by iceburg0 on 02-10-2003 04:31 PM

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Dimension 8250 CPU Usage 100%, computer won't respond

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