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September 30th, 2006 13:00

Dimension 8300 video problem

Hi everyone
 
I've been using my Dimension 8300 quite happily for a couple of years, but last night the display started playing up.  It would go black for a second or so whenever the screen changed.  This got progressively worse, happening every 15 - 20 seconds.  It then went black and stayed that way.
 
I tried a spare monitor thinking this was the problem, but same thing happened.
 
Next I opened the pc, removed and reseated all of the cards (the video card is an nVidia 128mb DDR GeForce FX5200) but this made no difference.  I then tried reinstalling the video drivers - no change.
 
Since then I've reinstalled Windows XP (Pro), and this seemed to be ok....until I installed the video drivers, when the blanking screen started only seconds after installing them.
 
What I can't understand is why the drivers which I've been using for a copule of years suddenly don't work anymore?
 
Might it be the video card that's faulty?
 
 
Thanks
Brian

20 Posts

September 30th, 2006 14:00

Hi
 
Thanks for the reply.
 
I'm afraid I can't swap it as the only other computer I have is a laptop.

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2K Posts

September 30th, 2006 14:00

I suspect the video card is the culprit.   Can you swap it out in another computer or install a different card in your computer to confirm?
 
Good Luck
 
Dale
 
Cool Master Centurion 5 CAC-T05 Mid tower case
AMD Athlon 64 3700+--->AMD Athlon 64 4000+ San Diego
MSI K8N Neo4-F Socket 939 ATX motherboard
1GB Cosair ValueSelect PC 3200 DDR 400 SDRAM
EVGA GeForce 6800GS 256Mb GDDR3 PCI Express
Maxtor DiamondMax 10 200Gb 7200rpm SATA 150 HD
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Thermaltake TR W0070 ATX 430W PSU
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2 Intern

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2K Posts

September 30th, 2006 14:00

Do you have a friend who can help out?
 
Dale
 
Cool Master Centurion 5 CAC-T05 Mid tower case
AMD Athlon 64 3700+--->AMD Athlon 64 4000+ San Diego
MSI K8N Neo4-F Socket 939 ATX motherboard
1GB Cosair ValueSelect PC 3200 DDR 400 SDRAM
EVGA GeForce 6800GS 256Mb GDDR3 PCI Express
Maxtor DiamondMax 10 200Gb 7200rpm SATA 150 HD
Plextor 708A 8x burner
Thermaltake TR W0070 ATX 430W PSU
Logitech Optical Mouse MX310
Logitech Wingman Rumblepad
Altec-Lansing headphones w/mic
Viewsonic G90fb-2 19"
Windows XP Home Sp2(all updates)
D-Link 524 Wireless Ethernet Broadband Router

2 Intern

 • 

2K Posts

September 30th, 2006 14:00

What drivers are you trying to load?
 
XP has drivers for the fx5500 (edit: fx5200)
Uninstall the drivers you installed, reboot, and let xp load and install the card & drivers.
 
Good Luck
 
Dale

Message Edited by Dale Nihiser on 09-30-2006 10:48 AM

20 Posts

September 30th, 2006 14:00

Not really as they all have laptops or Apples!

20 Posts

September 30th, 2006 15:00

I was just reloading the drivers which were installed when the system was built, the Rev A06 drivers.  The drivers which WinXP installed didn't allow me to run the card at 1280x1024.

20 Posts

September 30th, 2006 15:00

Just a quick update - I uninstalled the Dell nVidia drivers and installed the WinXp drivers instead.  Same result. 
 
I've also just noticed in the last hour that when the monitor screen goes blank, the power button goes from green to orange, presumably meaning that there's no video signal coming from the card.

2 Intern

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4.4K Posts

September 30th, 2006 18:00

I suggest you run the Dell diagnostics for the video. It looks like the card may be dying. If still under warranty, Dell should replace.
 

20 Posts

September 30th, 2006 19:00

Yea, I did that earlier but apparently it can only detect what type of card is there, and not whether it's faulty.  Very strange.

2 Intern

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2K Posts

September 30th, 2006 21:00

Just two thoughts:
 
Have you run dxdiag out of your run box to see if there is a problem?
 
Finally you might try new drivers from www.nvidia.com .
 
Like I said in my first post, I think the card is failing and no driver in the world can fix that.
 
Good Luck
 
Dale
 
Cool Master Centurion 5 CAC-T05 Mid tower case
AMD Athlon 64 3700+--->AMD Athlon 64 4000+ San Diego
MSI K8N Neo4-F Socket 939 ATX motherboard
1GB Cosair ValueSelect PC 3200 DDR 400 SDRAM
EVGA GeForce 6800GS 256Mb GDDR3 PCI Express
Maxtor DiamondMax 10 200Gb 7200rpm SATA 150 HD
Plextor 708A 8x burner
Thermaltake TR W0070 ATX 430W PSU
Logitech Optical Mouse MX310
Logitech Wingman Rumblepad
Altec-Lansing headphones w/mic
Viewsonic G90fb-2 19"
Windows XP Home Sp2(all updates)
D-Link 524 Wireless Ethernet Broadband Router
 
 

20 Posts

September 30th, 2006 22:00

Dale
 
Thanks for all of your advice, but I think you're getting a bit more technical than I understand now! :smileysurprised: What's a "run box"?!
 
It's getting a bit late here (UK) and I've been to the pub too!  I'll check nvidia's website tomorrow, but I think your diagnosis that the card is failing is probably along the right lines.  Luckily I have a 3 year on-site warranty, of which there is around 8 months left.
 
Actually it's not even that - video cards are cheap nowadays - it's just the sheer inconvenience of it all.
 
Thanks :smileyhappy:
 
Brian
 

2 Intern

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2K Posts

October 1st, 2006 00:00

Click start on taskbar lower left corner.  When box opens, you'll see the word run.  click on it, and the run box will open.
 
Type dxdiag into the box. 
 
This is simply a direct x diagnostic.
 
It will tell you if you're encountering any direct x problems.
 
Good Luck
 
Dale
 
Cool Master Centurion 5 CAC-T05 Mid tower case
AMD Athlon 64 3700+--->AMD Athlon 64 4000+ San Diego
MSI K8N Neo4-F Socket 939 ATX motherboard
1GB Cosair ValueSelect PC 3200 DDR 400 SDRAM
EVGA GeForce 6800GS 256Mb GDDR3 PCI Express
Maxtor DiamondMax 10 200Gb 7200rpm SATA 150 HD
Plextor 708A 8x burner
Thermaltake TR W0070 ATX 430W PSU
Logitech Optical Mouse MX310
Logitech Wingman Rumblepad
Altec-Lansing headphones w/mic
Viewsonic G90fb-2 19"
Windows XP Home Sp2(all updates)
D-Link 524 Wireless Ethernet Broadband Router
 

20 Posts

October 1st, 2006 13:00

Duh! :smileywink:
 
DirectX checks out ok.

2 Intern

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2K Posts

October 2nd, 2006 00:00

No prob.  It was late and after a pint or two...well been there, done that :smileywink:
 
Good Luck
 
Dale
 
Cool Master Centurion 5 CAC-T05 Mid tower case
AMD Athlon 64 3700+--->AMD Athlon 64 4000+ San Diego
MSI K8N Neo4-F Socket 939 ATX motherboard
1GB Cosair ValueSelect PC 3200 DDR 400 SDRAM
EVGA GeForce 6800GS 256Mb GDDR3 PCI Express
Maxtor DiamondMax 10 200Gb 7200rpm SATA 150 HD
Plextor 708A 8x burner
Thermaltake TR W0070 ATX 430W PSU
Logitech Optical Mouse MX310
Logitech Wingman Rumblepad
Altec-Lansing headphones w/mic
Viewsonic G90fb-2 19"
Windows XP Home Sp2(all updates)
D-Link 524 Wireless Ethernet Broadband Router

October 3rd, 2006 20:00

Hi
 
Have you managed to cure the problem yet?  I had exactly the same.    My Dimension 8300 is approximately same age as yours. Have now got a new video card and all seems to be working ok.  Had to reinstall Windows though before new card was sent!!!
Still working through to get computer back to state it was in before the failure.
Hope you can sort yours out.
 
Regards
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