DRIVER INSTALLATION IMPOSSIBLE (to me)!!!

Question

Hello. Can anyone help please?
After a fresh installation of WIN XP Home SP2 on my DELL Dimension 2400, I am now in the process of updating/installing new drivers downloaded from dell.com.
The chipset driver already installed successfuly. To install display device driver, when i reach the display properties, settings, advanced, monitor, the button "properties" is disabled. surprisingly the monitor type is set to default monitor, display resolution is set to 640x480 pxls only.

I am now stuck here with no broadband access because AOL broadband requires to have higher resolution. I would appreciate if anyone could tell me where to go from here?

parf k.

x1900XtXps400 · Answer

http://support.dell.com/support/downloads/devices.aspx?c=us&cs=19&l=en&s=dhs&SystemID=DIM_PNT_P4_CEL_2400&os=WW1&osl=EN#

or if you had installed an aftermarket videocard.

go to nvidia.com for nvidia card drivers

go to ati.com for ati card drivers

ken1595 · Answer

Thanks, I have the right driver, downloaded unziped and ready for installation. My problem is to reach the 'update driver' in Monitor properties because the 'properties' button is disabled.

x1900XtXps400 · Answer

if the file that you had unzipped got the setup.exe file, double-click on it.

ken1595 · Answer

I did run the setup.exe file as you advised, which brought the InstallShield Wizard on; but still the monitor is set to default monitor and display resolution is still lowest. I think the question here is: "How to do I get XP recognise plug and play monitor?" Thx 4 helping.
ken

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DRIVER INSTALLATION IMPOSSIBLE (to me)!!!

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