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28789

November 12th, 2005 15:00

driver irql not less or equal

the only usb items i have are the dell keyboard and mouse.  not sure what to do here, but please give me a hand...happens during online gaming about 10 or so times so far since i bought the system.  blue screen of death, getting annoying, please lend a hand.

255 Posts

November 12th, 2005 15:00

Driver IRQ Less then or Equal usually means that a recent driver or drivers are conflicting between 2 or more hardware devices.
 
These can be either internal or external.
 
I would try a system restore to a time before you started seeing this, and if that doesnt work, go into Device manager and check all the IRQ devices and see if there are any conflicts.
 
Hope this helps.
 
Guardian

2 Intern

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2.1K Posts

November 12th, 2005 17:00

Please list your system model and specs, including type of modem.

12 Posts

November 12th, 2005 21:00

came out of the box, day one, blue screen.

1 Rookie

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409 Posts

November 12th, 2005 22:00

you should have called dell right then and there......The first response sounds like a good starting point

12 Posts

November 13th, 2005 04:00

I called support, they walked me thru a few things, seems it may have been a nvidia driver.  Went a few hours and no issues so far, see how it is the next few days. 

 

I must say, I didnt get the guys name, but I must say,  best tech support I have ever dealt with.  Very knowledgeable, helpful and wasnt just wanting to get me off the phone to go put his feet up.  Glad I bought a Dell, will recommend it in the future, thank you.

2 Intern

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4K Posts

November 13th, 2005 18:00

Dell's default drivers are good "Basic " Drivers, but often with high end gaming, improved drivers are required.

www.omegadrivers.net

has been a good source for gaming optimized drivers

255 Posts

November 14th, 2005 12:00

Sometimes, newer drivers will fix the problem. If it doesnt then you will need to go through all the IRQ assigned devices and see if you can determine which 2 devices are causing a conflict.

You can usually find out in safe mode just in case you cant log into Windows before the blue screen.

Guardian

121 Posts

November 16th, 2005 08:00

I also had this issue and the dell techy insisted on the nvidia drivers but the filename on the blue screen indicated a creative Audigy 2 ZS drivers.

A complete reinstallation of the audio driver while running driver cleaner in between both in normal and in safe mode solved the issue.

12 Posts

November 16th, 2005 19:00

The last couple of nights, no blue screen of death, will continue to test...I think this weekend I need extensive testing to prove this.  My wife may not agree but, she shouldnt have authorized the purchase of the computer:P

12 Posts

November 17th, 2005 01:00

Well, spoke too soon, blue screen popped on me again.  Approximately 2 hours of game time, and Bad pool caller ***stop: 0x000000c2 (blah blah blah)  Checked around and found an article stating to turn off Hyper threading.  I dont really want to do that, but any suggestions on this?

255 Posts

November 17th, 2005 12:00

I had a question and hate to ask this, how long has it been since you reformatted the harddrive?
 
I am usually the last person to initiate an Windows reinstall, however with all these IRQ errors I have a feeling thats it.
 
What do you think VC? I havent seen this error in a long time, since Windows 2000. The last time I saw it thought a reinstall fixed it. I wasnt able to narrow down the problem so I reinstalled.
 
Have you tried to run the computer in Safe mode at all and see if while using the computer the BSOD returns?
 
Guardian

12 Posts

November 17th, 2005 19:00

LOL, the computer isnt a month old.

255 Posts

November 17th, 2005 19:00

Wow, ok then that kind of negates that...
 
Have you tried doing a system restore or a PC Restore yet?
 
Guardian

12 Posts

November 17th, 2005 20:00

No, since this has been happening pretty much since the day I booted up the computer, I figured that it was the way it was set up when it got to me.  Im off Friday, hopefully I can spend some time with Dell support and maybe we can get to the bottom of the issue.

255 Posts

November 18th, 2005 12:00

Hmm, I would do the PC Restore before calling. Its possible you may have a corrupted image. Since the driver IRQ error is your problem they will probably have you do that anyway.
 
Just a thought, I hope your able to get the problem fixed.
 
Guardian
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