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6 Posts
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20327
April 12th, 2002 12:00
DRIVER_IRQL_NOT_LESS_OR_EQUAL
I was originally having problems with my system randomly and automatically rebooting itself. I called Tech Support and was instructed to remove all start-up apps, which I did.
Now, instead of rebooting, I get a blue screen with the following error message:
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
***STOP: 0x000000D1 (0x00000000, 0x00000002, 0x00000000, 0xBFF71478)
DRIVER_IRQL_NOT_LESS_OR_EQUAL
***Address BFF71478 base at BFF71000, DateStamp 3a9417c8 - IntelAta.sys
Beginning dump pf physical memory
Physical memory dump complete. Contact your system administrator or technical support group.
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
I then must cold boot, run thru Scan Disk, and go through all that madness.
It would seem that this is a problem with perhaps RAM, but I am not certain.
Any ideas anyone?
thanks much,
nick greene
www.nickgreene.com
Now, instead of rebooting, I get a blue screen with the following error message:
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
***STOP: 0x000000D1 (0x00000000, 0x00000002, 0x00000000, 0xBFF71478)
DRIVER_IRQL_NOT_LESS_OR_EQUAL
***Address BFF71478 base at BFF71000, DateStamp 3a9417c8 - IntelAta.sys
Beginning dump pf physical memory
Physical memory dump complete. Contact your system administrator or technical support group.
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
I then must cold boot, run thru Scan Disk, and go through all that madness.
It would seem that this is a problem with perhaps RAM, but I am not certain.
Any ideas anyone?
thanks much,
nick greene
www.nickgreene.com
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haaba01
360 Posts
0
April 12th, 2002 12:00
http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtechnol/winxppro/reskit/prmd_stp_fwal.asp
Dell 4300 XP Home Edition
Pent 4 1.6HGz
40 GB Western Ditigal
128 MB Sdram (Duh)
ATI Rage Ultra 16MB
NEC NR 7800A Cd RW/Floppy
Conexant HSF V92 Modem
Creative SB Live Sound
Altec Lansing ACS-621 w/Subwoofer
Epson 880 Printer
HP ScanJet 3400
ZoneAlarm
Norton Antivirus 2002
nickgreene
6 Posts
0
April 12th, 2002 12:00
Type Default System BIOS
Manufacturer Dell Computer Corporation
SMBIOS Version A00
Version 08/17/01
Service Tag
Release Date August 17, 2001
CPU
Type Unknown Intel processor
Number Of CPUs 1
Current Speed 1695 MHz
Max Speed 2400 MHz
Bus Speed 100 MHz
L1 Cache 8 KB
L2 Cache 256 KB
Manufacturer GenuineIntel
Memory
Memory Capacity 2048 MB
Memory Slots 4
Free Memory Slots 2
Total Physical Memory 511 MB
Available Physical Memory 351 MB
Total Virtual Memory 1758 MB
Available Virtual Memory 1403 MB
Page File Space 1247 MB
Floppy Drive
Drive Letter A:
Type 3 1/2 Inch Floppy Drive
Hard Drive
Drive Letter C:
File System FAT32
Free Space 28.93 GB (31,068,127,232 bytes)
Used Space 8.32 GB (8,938,029,056 bytes)
Total Space 37.25 GB (40,006,156,288 bytes)
Model WDC WD400BB-75CLB0
CD-ROM Drive
Drive Letter F:
Type HL-DT-ST CD-RW GCE-8160B
File System CDFS
Drive Letter E:
Type Lite-On LTN486 48x Max
File System CDFS
Removable Drive
Drive Letter D:
Model IOMEGA ZIP 250
Video Card
Type 32MB NVIDIA GeForce2 MX with TV Out (Dell)
Driver Version 5.13.01.1210
Memory 32 KB RAM
Sound Card
Type Logitech Microphone (Pro 3000)
Manufacturer Logitech
Driver Version 5.00.2150.1
Network Card
Type Linksys LNE100TX Fast Ethernet Adapter(LNE100TX v4)
Manufacturer Linksys Incorporated.
MAC Address 00:04:5A:51:07:1D
Driver Version 2.10.02.06 built by: WinDDK
Modem
Type Conexant HCF V90 56K RTAD Speakerphone PCI Modem
Speed 56 Kbps
Port COM3
Keyboard
Type Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Pointing Device
Type Microsoft PS/2 Port Mouse (IntelliPoint)
haaba01
360 Posts
0
April 12th, 2002 12:00
Stop 0x0000000A or IRQL_NOT_LESS_OR_EQUAL
The Stop 0xA message indicates that a kernel-mode process or driver attempted to access a memory location to which it did not have permission, or at a kernel interrupt request level (IRQL) that was too high. A kernel-mode process can access only other processes that have an IRQL lower than, or equal to, its own. This Stop message is typically due to faulty or incompatible hardware or software.
Interpreting the Message
This Stop message has four parameters:
Memory address that was improperly referenced.
IRQL that was required to access the memory.
Type of access (0x00000000 = read operation, 0x00000001 = write operation).
Address of the instruction that attempted to reference memory specified in parameter 1.
If the last parameter is within the address range of a device driver used on your system, you can determine which device driver was running when the memory access occurred. You can typically determine the driver name by reading the line that begins with:
**Address 0xZZZZZZZZ has base at -
If the third parameter is the same as the first parameter, a special condition exists in which a system worker routine, carried out by a worker thread to handle background tasks known as work items, returned at a higher IRQL. In that case, some of the four parameters take on new meanings:
Address of the worker routine.
Kernel interrupt request level (IRQL).
Address of the worker routine.
Address of the work item.
Resolving the Problem
The following suggestions are specific to Stop 0xA errors. For additional troubleshooting suggestions that apply to all Stop errors, see "Stop Message Checklist" later in this appendix.
A Stop 0xA message might occur after installing a faulty device driver, system service, or firmware. If a Stop message lists a driver by name, disable, remove, or roll back the driver to correct the problem. If disabling or removing drivers resolves the issues, contact the manufacturer about a possible update. Using updated software is especially important for multimedia applications, antivirus scanners, and CD mastering tools.
A Stop 0xA message might also be due to failing or defective hardware. If a Stop message points to a category of devices (video or disk adapters, for example), try removing or replacing the hardware to determine if it is causing the problem.
If you encounter a Stop 0xA message while upgrading to Windows XP Professional, the problem might be due to an incompatible driver, system service, virus scanner, or backup. To avoid problems while upgrading, simplify your hardware configuration and remove all third-party device drivers and system services (including virus scanners) prior to running setup. After you have successfully installed Windows XP Professional, contact the hardware manufacturer to obtain compatible updates. For more information about simplifying your system for troubleshooting purposes, see " Troubleshooting Concepts and Strategies" and "Troubleshooting Startup" in this book.
For more information about Stop 0xA messages, see the Microsoft Knowledge Base link on the Web Resources page
Dell 4300 XP Home Edition
Pent 4 1.6HGz
40 GB Western Ditigal
128 MB Sdram (Duh)
ATI Rage Ultra 16MB
NEC NR 7800A Cd RW/Floppy
Conexant HSF V92 Modem
Creative SB Live Sound
Altec Lansing ACS-621 w/Subwoofer
Epson 880 Printer
HP ScanJet 3400
ZoneAlarm
Norton Antivirus 2002
haaba01
360 Posts
0
April 12th, 2002 14:00
Dell 4300 XP Home Edition Pent 4 1.6HGz 40 GB Western Ditigal 128 MB Sdram (Duh) ATI Rage Ultra 16MB NEC NR 7800A Cd RW/Floppy Conexant HSF V92 Modem Creative SB Live Sound Altec Lansing ACS-621 w/Subwoofer Epson 880 Printer HP ScanJet 3400 ZoneAlarm Norton Antivirus 2002
Marvin P
1.3K Posts
0
April 12th, 2002 14:00
For some reason the link would not copy correctly. I had to click in the left pane and create a short cut, then it went to the right link! I didn't mean to cut you.
Marvin P
XPS B800r
512MBz Ram
Windows XP (2/1/02)
&
8200 1.8G
512MBz Ram
XP
&
Truck Vanity Plate "Dell4Me" (Maine)
Marvin P
1.3K Posts
0
April 12th, 2002 14:00
Try this link;
http://www.microsoft.com/technet/prodtechnol/winxppro/reskit/prmd_stp_ottj.asp
Marvin P
XPS B800r
512MBz Ram
Windows XP (2/1/02)
&
8200 1.8G
512MBz Ram
XP
&
Truck Vanity Plate "Dell4Me" (Maine)
dre53
396 Posts
0
April 13th, 2002 23:00
nickgreene
6 Posts
0
April 16th, 2002 17:00
heulensco
1 Message
0
October 22nd, 2002 18:00
I am getting the same BSD in all ways except for the memory address (obviously). In my case, I will randomly and get the BSD (as in, the computer was just idling) about once a month. Sometimes the BSD message will stick around long enough for me to read it, sometimes it won't. I have tried downloading and installing the latest Intel IDE and Chipset drivers from Dell support. I've done this in the past and it didn't seem to make a difference. The only thing reinstalling the drivers did this time that I can be certain of is that it messed up my sound drivers, which I've reinstalled. For some reason, Device Manager shows that the previous, MS Digitally Signed drivers are still in use. Luckily, I haven't lost any major work because of this, yet.
Device Manager -> IDE ATA/ATAPI Controllers -> Intel(r) 82801BA Ultra ATA Controller -> Properties -> Driver Tab -> Driver Details
lists C:\WINNT\System32\DRIVERS\IntelAta.sys as a driver file used. The "file version" listed in that same window does not seem to have changed to the new version number after I installed the latest drivers.
My System:
Optiplex GX240
P4 1.5GHz
Windows 2000 SP3
Got Roxio
2x 128MB RDRAM
If anyone finds any help for this problem, please respond.
Thanks,
Brian
Christina_2002
3 Posts
0
October 23rd, 2002 07:00