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May 20th, 2016 22:00
Firepro W5000 Catalyst Software causes black screen
Installed am AMD Firepro W5000 in my T3610. Did an wipe clean of all video drivers. When I install the Dell recommended driver and reboot, system reboots with logo and then screen goes black.
I have read that this is a common occurrence, how do I resolve or is this card defective, and if so how can I tell it is defective. Card works but not with the Catalyst Software
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speedstep
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May 24th, 2016 07:00
CATALYST Control Center is a DOTNET application.
This means DOTNET 2.0 and up must be manually installed BEFORE installing any AMD Driver.
DOTNET doesn't come by default with ANY version of windows.
You may blue screen trying to install the Latest Catylyst Drivers. You MUST install DOTNET and Directx and Enable those legacy features BEFORE install. You may crash STOP 0x00000000CA when detecting the video then you have to do another tweak and try install again.
These series cards are not Legacy but you have to reinstall the Legacy Direct play and the DX9 DX10 DX11 drivers aka Directx patch June 2010.
You also have to install these pieces via control panel.
And if you have Secure boot on it must be turned OFF
CSM and Legacy Option Roms must be turned on.
This means you have to install Legacy Direct show as well as DX9
and DX10 drivers from the june 2010 PATCH.
You download the file. extract to a folder and run the dxsetup.exe file as administrator.
Download details: DirectX End-User Runtimes (June 2010)
http://www.microsoft.com/en-us/download/details.aspx?id=8109
Supported Operating Systems:
Windows 7;Windows Server 2003;Windows Server 2008;Windows Vista;Windows XP Service Pack 3.
You also have to re enable DOTNET and Legacy Direct play.
AMD is not forthcoming about Catalyst Control Manager crashing.
The Scenario is the same for Vista SP2 or WIN7 or WIN8 or 10
I tested this several times on various dells and the result was always the same. You receive a "Stop 0x000000CA" error when you get to the part where it says "detecting video Hardware"
Go to "C:\amd\(version)\config" folder.
Open "InstallManager.cfg" file in Notepad.
Change last line "WorkaroundInstall = false"
to "WorkaroundInstall = true" THIS IS CASE SENSITIVE
Save, close; (reboot optional - apparently works without reboot).
Return to parent folder and run "setup.exe"