GX620 - Graphics Upgrade issues

Question

Hi,   I just received my Optiplex GX620 and installed a Nvidia Quadro NVS 440 PCI express x16 graphics card.  However, when I boot the PC, I get the message 'Alert! Error initializing PCI Express Slot 1' and the machine does not recognize the card.  Any thoughts?   Thanks

stonent · Answer

Are you using a tower or desktop gx620? The tower has a bigger power supply.

michaelkosty · Answer

Someone else mentioned that as well. Unsure of why that would be the case though; I was of the impression that graphics cards would have a connection for direct power from the power supply if they needed it. Thoughts?

stonent · Answer

Are you using the latest bios?

stonent · Answer

I don't see any real reason other than maybe the board is requiring more power than the motherboard can hand out.

michaelkosty · Answer

I am using the tower. Has ~350watt power supply I believe.

michaelkosty · Answer

I tried updating the BIOS and Dell had to come replace the motherboard because the machine became unresponsive. Worried to do it again for fear of the same result.

kmn96 · Answer

You need a current bios. I believe A08 was the version that had the fix for the NVS PCIE adapter.

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GX620 - Graphics Upgrade issues

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