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5810

May 28th, 2005 19:00

help, can't use restore

I want to go back to factory settings on my dimension 2300 can anyone help?  I tried cnt/F11 but that didn't help and I really don't want to repartition.  PLEASE HELP

11 Legend

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87.5K Posts

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321.3K Points

May 28th, 2005 19:00

The 2300 is too old to have the Symantec restore partition. You will need to format and install XP manually.

11 Legend

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87.5K Posts

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321.3K Points

May 28th, 2005 20:00

There is no restore partition on that system.

You must:

Insert the XP CD.
Restart the system, press F12.
Boot from the CD-ROM.
Proceed to format and install XP.
When finished, ENABLE THE FIREWALL before going online to do updates.

Than reinstall your drivers, applications, and restore your backup data.

Full details, above left (product support, reinstall guides).

5 Posts

May 28th, 2005 20:00

That would be great but can't seem to make the computer redo, it's only 2 years old.  I tried the control F11 and it didn't work, anyother ideas?

 

5 Posts

May 28th, 2005 22:00

Thanks for the assistance, got more help from you than I did anyone

 

12 Elder

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46K Posts

May 28th, 2005 22:00

oldbatty.
 
The closest to a factory install, you can revert a system is by reinstalling the operating system.
 
You start by partitioning and formatting the hard drive that is part of reinstalling the operating system.
 
First, you make the CD/ROM/DVD the first boot device.  Procedures for configuring a Dimension series system to boot to the CD/DVD drive.
 
http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=TT1032262
 
After this you can use the following instructions.
 
http://www.winsupersite.com/showcase/windowsxp_sg_clean.asp
 
To find the Dell reinstall guide, that's specific to your system, go here
Prior to installing, remember to disconnect all external peripherals from the computer, except the keyboard, monitor and mouse. 
While installing, delete all existing partitions (Paragraph 5) when you are prompted, then remake and format
them (Paragraphs 6 & 7), following by installing XP.
 
You will have to reload the drivers and applications, etc, that should be on the CDs sent with the computer, starting with the chipset driver.
After the installation, you will need to download and install the MicroSoft Critical Updates, plus any other updates you deem necessary, also remember to enable the firewall and install the AV software before going online.

Printing a copy of these instructions, as a reference while installing XP could also be a help.

Bev.
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