HELP

Question

we have a dimension 8200 with windows xp and our computer keeps locking up and we have to hold the power button to get it to shut off. the computer is only about 3 weeks old and we do not understand what is wrong. we have not installed hardly anything on the computer. it happened today when i used auto disconnect to get off the internet it has also done it a couple of other times in documents or games. please help thanks mark

dre53 · Answer

You bought it with XP installed I assume? you will find that you will be better off doing a clean install of XP. I know this seems like a kick in the a** with a new system. XP is a new operating system and no way is Dell going to be able to test this with all software and hardware. I sell you the system, relie on our award winning tech help. If you find that the problems you are having are insurmountable then check back here on clean install, I really believe that most, if not all of your problems will be taken care of.

Pentium 4 1.9 Gig / 478 pin 400Mhz FSB
Shuttle Motherboard
Via chipset P4x266 VT8233 DDRam Support
Windows XP (home edition - Clean Install!)
DDRam 768 Meg - WD 80 gig HD ATA 100
Gainward GF3 Powerpack Golden Sample/64 meg
LiteOn 24x10x40 CD-RW - Pioneer DVD 500m
Pinacle Firewire Card - Linksys Lan 10/100
Santa Cruz Sound Card (4127 beta drivers)
Dell 991 Monitor - Altec Lansing 885 Thx Speakers
Microtek 3700 Scanner - HP 1100 Printer
Altec Lansing 885 Thx Speakers

Other:
XPSB1000r ,XP home, Gforce 2 pro 64meg
384 megs PC700 Rdram - 60 gig maxtor HD
DVD-Rom - Sony CD-RW

essend · Answer

hi if this happen recently try restoring it to the state when it was working fine....good luck

mikelpchelplive · Answer

If you need an easy way to reinstall Windows XP you can download an Unattended Installation disk from PCHelpLIVE. (it is free)

This disk will prompt you for the important information at the start of the process and then take off on it's own to finish.

http://www.pchelplive.com

Thanks,

Mike L

olefin56 · Answer

Mine has never locked up.. I would be calling Dell if I were you.

Dimension 8200 @ 1.8GHz
In Service 12/06/01
512MB PC800 RDRAM
40GB, ATA-100, 7200RPM, HD
21 in. P1130 Trinitron Monitor
16X/10X/40X CD-RW Drive
Windows XP Home
Toshiba PCX1100 Cable Modem
IE 6.02, Netscape 6.2
Zone Alarm
God Bless the USA

Morbus · Answer

I'm going to agree with Dre53 here - I got my new Dimension 8200 two weeks ago, and (after loading MUCH software) the HD lost its format two days later. I reformatted from scratch (which, BTW, erases the ZZTop backup image Dell stores on your HD). Aside from some application-related glitches, the system is now running better than it was when I received it.

Just a guess, but I wonder if Dell did a clean install on its PCs equipped with XP, or if they had a bunch of ME-loaded systems that they just upgraded. From all I've read here, a clean install is the way to go.

Good luck,

Brian

dre53 · Answer

Reinstall is not the same as Clean Install.

Pentium 4 1.9 Gig / 478 pin 400Mhz FSB
Shuttle Motherboard
Via chipset P4x266 VT8233 DDRam Support
Windows XP (home edition - Clean Install!)
DDRam 768 Meg - WD 80 gig HD ATA 100
Gainward GF3 Powerpack Golden Sample/64 meg
LiteOn 24x10x40 CD-RW - Pioneer DVD 500m
Pinacle Firewire Card - Linksys Lan 10/100
Santa Cruz Sound Card (4127 beta drivers)
Dell 991 Monitor - Altec Lansing 885 Thx Speakers
Microtek 3700 Scanner - HP 1100 Printer
Altec Lansing 885 Thx Speakers

Other:
XPSB1000r ,XP home, Gforce 2 pro 64meg
384 megs PC700 Rdram - 60 gig maxtor HD
DVD-Rom - Sony CD-RW

Locked Topics – Desktops General

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