How many work?

The vast majority of people don't have any problems. You see the ones that do here. I have many friends that have Dell systems and I have never had any complain of problems.

Ralph Caddell

Dimension 4100 800 Mhz
384 MB PC133 RAM
Dell M781S Monitor
48X CD
Ricoh MP9120A CD-R/RW/DVD
20 g Maxtor HD 7200 RPM
30 g Maxtor HD 7200 RPM
ATI All-In-Wonder 32mb
Logitech Optical Mouse Man Wheel
SB Live Value
Altec Lansing ACS-340 Speakers w/Subwoofer
Windows ME/Windows XP Home Dual Boot/Thinking about Linux
Panda Titanium Antivirus
Zone Alarm Pro Firewall
No Real Player Junk

Hi images,
I was told that only 5% of all Dell customers ever call Tech..
I go along with the last poster, the vast majority never have problems. Any problem I have ever had Dell resolved to my satisfaction. You have 30 days to return your system for a full refund, if you have a major problem do not keep it. Return it or have it replaced. Do not email your problems to Dell, call them. It takes time, but Dell is a large Corp, things take time. You may have problems with any computer you buy, but I feel Dell is the best.

My 2 cents, hope it helps,

Marvin P

XPS B800r
512MBz Ram
Windows XP (2/1/02)
&
8200
512MBz Ram
XP
Truck Vanity Plate "Dell4Me"

I bought a Dim 8100 and a Dim 8200 in the past 6 months and I am very satisfied with both PCs.

But PLEASE don not count on Dell for service!!!!
They are trained in torturing you to death.

The only exception has been Cathy :)))))))

Hi


It's 30 Days from the date of the Invioce to return the computer, not when the buyer recieves it, and ditto on the software, which after the 30 days you will be charged for phone advice by the Techies.


Bev

IMO, what you see here are problems with components. So, it's not necessarily Dell that's the problem, but a vendor that is supplying them with a faulty fan, for example. Or a monitor that's on back-order. Also, Win XP is a new and there are bound to be problems. Also, a lot of older peripherals are not compatible and drivers may not be yet be available for Win XP. What you see, mainly, are questions about things like that. Also, it's easier to come here and post since many times people don't know how the problem originated.

I bought my 4400 on line right after Christmas and have not had any hardware problems. Other than some problems with settings and such, I'm pleased with what I purchased. I agree though, it's probably better to order by speaking directly with a representative.

Remeber these forums are for people who have "problems" thus if you consider that Dell was the only computer manufacture to see an increase in sales last year, then the number of problems is probably quite low. I have an XPT550 that I got back in Sept. 1999 and have no problems with it at all. I just got an 8200 with a 2.2Ghz and got it with everything, and it came exactly the way I ordered it and have no problems with it at all. Knock on Wood. The 8200 I ordered online without ever talking to anybody. I've heard this is more "risky" than talking to a salesperson. I would go ahead and order a Dell without worry. Good Luck.

Hi,
The system you'll see in my posting at the end is a refurb and when I received it the paperwork indicated the CDRW had been replaced. I have had a few problems but none have resulted in a call to Dell support but they have been problems folks have posted here as if they were a life threat. I have been somewhat amused by the way some folks act since I have been involved with PC's for 15 years and back then unless you read and dug and made mistakes and kept a journal and shared the information with others there really wasn't a lot out there to assist you. There were 750 systems purchased from Dell for where I work and the failures so far have been this:

1 system arrived DOA

2 Monitors arrived DOA

4 memory modules have failed

3 Hard Drives have failed

3 floppy drives have failed

1 NIC card has failed

1 video card has failed

I don't think that any company could do much better considering shipping 750 systems to have the above problems.

After seeing the quality of what we received I decided to purchase a Dell for my own use and this is the first PC I have purchased pre-made since my involvement with them and all the others have been of my own hands. The Forum is a wonderful place to ask things but I am so surprised the more folks don't spend a few minutes looking at what is there already before posting their panic. I have no problem helping anyone but it is silly for folks to have a problem and immediately place the blame on a company or the hardware or whatever when it becomes painfully obvious they haven't even cracked the book that accompanied the system or even reviewed any of the Forums postings or FAQs. I have been very pleased with what I got and hope to be for quite awhile. Regards......
banjo



Dimension 8200
P4 1.8GHz
512 Mb PC800 RDRAM
60Gb HDD (Maxtor)
64mb GeForce2 MX w/TV out card
15" Flat Panel
16-10-40 CDRW (Samsung)
16x DVD (NEC)
Dell Quietkey keyboard
Microsoft USB Infra Wheel IntelliMouse
Altec Lansing Wireless Speaker System
SB Live
Cambridge Sound Works FPS2000 speakers
HP 4L Laser Printer via USB extension
HP 1315 PhotoSmart Printer w/SmartMedia drive
UMAX Astra 3400 Scanner
10/100 PCI Fast Ethernet NIC
3 Belkin F5U001 USB Hubs
eUSB SmartMedia Adapter
Logitech WingMan Force USB
Logitech Webcam Pro 3000 w/mic
Westfall DSL Modem via Verizon
Win XP Home Edition
Win XP Sm Bus Office
Norton Utilities System Works
Zone ALarm
IE 6.0, Netscape 4.7 and 6.2 and Real1Player
Sevice Tag 5QVS011



Message Edited on 02/24/02 12:23PM by fishnbanjo