Illegal operation problem

Carl 81,

If you reformat and reinstall Windows, you will lose everything on your C:\ partition. However, there is a growing number of tech support (sic) people whose first suggestion is to reinstall Windows. Before you take such a drastic step, try other avenues. First of all, what specific illegal operation is occurring. When the message appears, click on the "Details" button and record what appears on the first two or three lines (i.e. Program caused some problem with abcd.dll).

For starters, since you were unable to get msconfig to start, try running system file checker (Start|Run, type SFC and click OK). That will check for damaged system files (assuming, of course, that it will run from the Start|Run prompt.

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Carl, what printer do you have? Sounds strange but I have a similiar problem with my T800, 98SE, Works Suite 2000. I have an HP932C printer and after hours of research as to why I can't get some tasks to run in the Works progams that are connected to spreadsheets and data bases, I have discovered that it is the printer driver for the 932. I changed to HP's general 550 driver and the programs run fine. Still waiting for HP to fix the problem as the 550 doesn't have the options to utilize the features of the 932.

No Text

I have hp 880C printer, I thought it was my scanner it's a memorex 6136U. So I uninstalled the scanner it still didn't work. I just found something under start: documents- it says "windows 98 program error" I clicked on it and it brought up this winamp equalizer thing. I right clicked on file info and it says: Data Format size of format:50, format microsoft ADPCM, Channels:2, Samplerate:22050, Byte/Sec:22311, Block Align:1024 Output Format Bits/Sample:16, Channels:2, Samplarate:22050. What is this?
Thanks for the replies

It does it with quite a few operations. It just appeared with napster, I clicked on details here is what it says: Module KERNEL32>DLL at 0187:bff7b9f5.
Registers:
Eax=7fc39e61 CS=0187 EIP=bff7b9f5 EFLGS=00010202
There's around 7 lines of #'s & letters. It has appeared with these headings: Rnaapp, Msmsgs, Realplay, Explorer, Netscp6, and Psm. If you click close sometimes it will bring up a mess load of them until I have to restart my pc to connect back on to the internet, so sometimes I just move it to the side and ignore it.
Thanks with the replies, we might figure this out.

Winamp is a music player and all that stuff is it's configuration settings. Did you download Winamp off the internet? Do you have Music Match or some other music player that may have come with your system? If so, you don't really need Winamp and might want to get rid of it. I have heard of others having problems after downloading Winamp.

Carl - just me again.
By coincedence, a friend called me yesterday with the same error messages and behavior that you are having. Sorry to say that she has a virus. Spent 5 hours working on it yesterday. 68 infected files quarantined and 1 (wsock32.dll) that had to be removed. We used Norton Antivirus. Got to reinstall wsock today to get her going again and see if that bugger is gone. If you haven't, scan (with a GOOD program - not just a file watcher) for virus - it was W95 Hybris.gen or something. Keep us posted.

It might be a virus:( a while back I was deleting some stuff off of a 3.5 floppy and a thing popped up and had a hand holding a bug and said something about a virus. This might have been the wrong thing to do, but I clicked on the x and though the disk away before reading anything. I have McAfee virus scan that came with the pc. So how do I go though and see if I have a virus? thanks for the info:)