Internet Explorer 6

If you are running Windows ME, see if the following helps:

http://service4.symantec.com/SUPPORT/nav.nsf/pfdocs/2001041122464806

Steve

Thank you for you message but unfortunately not quite right for my problem. My system just hangs but does not return any error messages.

Thanks anyway

Karen

I am having the same problem. Did you get it solved

The same thing could be causing your problem even if you are not getting any error messages. If you have hundreds of 0 byte .inf files in your Windows\Inf folder, then this is the problem. You can also look at the following:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q281967

Again, even if you don't get an error message, check to see if these 0 byte files are there.

Steve

I did eventually get this problem solved. After a lot of hunting around I finally found an internet explorer help file that did the trick. Try this link:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281967

This was the answer for me, hope it works for you.

Karen