Unsolved
This post is more than 5 years old
8 Posts
0
15856
June 25th, 2015 18:00
Kernel Data Impage Error
I am receiving a Kernel Data Impage Error that is causing a blue screen of death on a two year old XPS One with the below configuration. I can not determine the issue.
System configuration for your XPS One 2710 (Mid 2012)
Updated 4/4/2015
Refresh
General Information
|
Computer Model
XPS One 2710
|
|
BIOS Vendor
Dell Inc.
|
|
BIOS Version
A09
|
|
BIOS Date
11/27/2012
|
|
OS Version
Microsoft Windows 8.1 Pro
|
Processor
|
Manufacturer
Intel(R) Core(TM) i5-3330S CPU @ 2.70GHz
|
|
Clock Speed
2.7Ghz
|
|
L2 Cache Size
1024
|
Memory
|
Available Memory
25.18 %
|
|
Page File Size
12,174.9MB
|
|
Available Page File
70.57 %
|
|
Virtual Memory
12,174.9MB
|
|
Available Virtual Memory
33.70 %
|
|
ChannelA-DIMM0
4,096.0MB
|
|
ChannelB-DIMM0
2,048.0MB
|
Network Card
|
Adaptor
Description
|
|
Adaptor
Description
|
Storage
|
Drive
C:
|
|
Type
3
|
|
Drive Size
915.9GB
|
|
Total Available Space
560.5GB
|
|
Used Space
355.4GB
|
|
Drive
D:
|
|
Type
5
|
|
Drive Size
0.0GB
|
|
Total Available Space
0.0GB
|
|
Used Space
0.0GB
|
|
Drive
F:
|
|
Type
3
|
|
Drive Size
465.7GB
|
|
Total Available Space
195.1GB
|
|
Used Space
270.6GB
|
|
Drive
G:
|
|
Type
2
|
|
Drive Size
|
|
Total Available Space
|
|
Used Space
|
Hardware
|
Type
Description
|
|
DVD/CD-ROM Drives
HL-DT-ST DVDRWBD CA40N
|
|
Disk Drives
ST1000DM003-1CH162
Canon MP560 series USB Device
Toshiba External USB 3.0 USB Device
|
|
Display Adapters
NVIDIA GeForce GT 640M
Intel(R) HD Graphics
|
|
IDE ATA/ATAPI Controllers
Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller
|
|
Keyboards,Mice & Pointing Devices
Microsoft USB Dual Receiver Wireless Mouse (Mouse and Keyboard Center)
USB Input Device
Microsoft USB Wireless Mouse (Mouse and Keyboard Center)
HID-compliant mouse
HID-compliant mouse
|
|
Monitors
Default Monitor
Generic PnP Monitor
|
|
Sound Devices
Realtek High Definition Audio
Intel(R) Display Audio
|
|
USB Controllers
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Texas Instruments USB 3.0 eXtensible Host Controller - 0096 (Microsoft)
Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
|
No Events found!


ejn63
11 Legend
•
87.5K Posts
•
321.3K Points
0
June 25th, 2015 18:00
This error most commonly arises from a failing hard drive. To verify the drive's operation, boot to the Dell diagnostics (F12 at powerup) and run an extended test on the hard drive.
ajamminman
8 Posts
0
June 25th, 2015 21:00
The results of the test were error code 2000-0142, validation 120064, hard drive short test unsuccessful.