Unsolved

This post is more than 5 years old

1 Message

9619

March 18th, 2007 15:00

keyboard and mouse not responding

I have searched through some of the messages on keyboards and mouses not responding and have not been able to fix the problem.  Because both the keyboard and mouse are not responding I cannot sign into the computer making it impossible to go any further with the process of trouble shooting the problem.  HELP! anyone have any ideas of what is wrong.  So far I know the mouse has power, the keyboard does not, but it does work on another computer.  I have tried rebooting and unconnecting then reconnecting them both and tried hooking up a wireless mouse and keyboard. 

Community Manager

 • 

56.9K Posts

 • 

232.1K Points

March 19th, 2007 16:00

ropiche,

To what ports are the keyboard and mouse connected? List all the software and/or hardware changes made to the system BEFORE this issue arose. List all the troubleshooting steps you have taken.

1.9K Posts

March 19th, 2007 17:00

I had a similar experience this weekend.  I unplugged both .

4 Posts

March 20th, 2007 20:00

similar issue on a xps400. kind of an issue, so will post as new item under general hardware.

Community Manager

 • 

56.9K Posts

 • 

232.1K Points

March 23rd, 2007 11:00

ropiche,

What specific PC model is this?
No Events found!

Top