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October 21st, 2011 06:00
Keyboard Failure
Everyday when I start my PC, it does not detect my keyboard. I unplug it and plug into a different USB and the problem is solved. The next day, same problem. It is not the USB port because I've been switching back and forth between the same two. Any ideas on how to fix this? I'm getting tired of crawling under my desk every morning! Thanks.
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Victor
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October 21st, 2011 16:00
Hi, your issue seems to be related to the USB ports, seems that the Keyboard is USB 2.0 and the internal system port could be lower than that, i suggest you get a HUB that is a multiple usb port adapter, or get a Dell tech to check the ports of the system. Regards
osprey4
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October 21st, 2011 17:00
Hi iris_917,
Can you tell us the model of your Dell desktop and the model of the keyboard? If the keyboard came with the system, just say so.
RoHe
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October 21st, 2011 18:00
Is the keyboard connected to a rear USB port, assuming it's not a laptop?
What happens if you disconnect all other USB devices, except the keyboard, before you power on?