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December 18th, 2004 12:00
Low system battery alert?
Hi
I have a Dell 8200 and recently I recieve this alert when I bootup. It says to hit F1 to continue. Well that does work but should I be concerned with this problem? Dell support says "oh not to worry cause it probably due to your surge protector"...hmmm....probably????? Should I be concerned and if I believe them, will I be able to get a replacement even after my warrenty has ended? Any recommendations?
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osprey4
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December 18th, 2004 12:00
BigBrother
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December 18th, 2004 12:00
galvgil,
You should be concerned about this error message. It can be caused by a poor ground on your electrical supply (surge protector or wall outlet). It can also be caused by a weak battery on the motherboard. If your system is still under warranty, you should be able to have the battery replaced by Dell at no charge. The battery is not expensive and it is not hard to change the battery on the motherboard.
Steve
galvgil
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December 18th, 2004 15:00
galvgil
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December 18th, 2004 16:00
Well....even though Dell said they noted the problem and should it be the battery and not the surge protector.....they would replace it after my warrenty was up......It makes me a little nervous. Dell seems to very reluctant to replace anything on warrenty. I'm a gamer and as a result very hard on my mouse and keyboard. When my mouse went out I had to goe thru all kinds of "try this....try that..." (20 minutes) before they would agree to send a replacement and thats after I had told them I tested the problem with another mouse that worked:smileymad:
What could I expect to happen when the battery finally dies?
BigBrother
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December 18th, 2004 16:00
galvgil,
CMOS batteries will often last from 3-5 years. There are some that will last more than 10 years.
Steve
BigBrother
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December 18th, 2004 17:00
galvgil,
1. Do not let them make you wait until after the warranty has expired. That would be bad. If you think that you had problems getting yoru mouse replaced that was under warranty, just think how much fun you will have getting a technician to replace your battery after the warranty has expired.
2. When the battery goes completely dead, your system clock will reset, any custom BIOS settings that you have will be lost. You may have to go into system setup each time that the system is powered up and enter your custom settings directly.
3. Get Dell to replace the battery now.
4. Call Dell back and persuade them to replace the battery now, before the warranty expires.
5. Refer to #1.
Steve
galvgil
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December 18th, 2004 21:00
Message Edited by galvgil on 12-18-2004 05:41 PM
BigBrother
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December 18th, 2004 21:00
galvgil
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December 22nd, 2004 14:00
Weric93
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April 4th, 2013 08:00
Galvgil,
So long as the system is still plugged in, with the power off, you will be fine. I have never done it with the power completely disconnected, which may be a better way, but I have not had any issues with it still plugged in when I change the batteries in any of my 1500 machines.
osprey4
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April 5th, 2013 16:00
Let's hope after nine years the issue is resolved.