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August 30th, 2002 16:00
Memory Parity Error? Help...
Hi,
I have a Dell 8100 desktop that is just off of its 1 year warranty. It is a P4 1.3, 40GB, 256 PC800, running XP (upgraded from ME).
Last week it completely shutdown unexpectedly and would open to a black screen, then ask for my password (I have none on the machine) and the mouse/keyboard were inopperable. I reformatted and reinstalled XP.
Since that time I have received a blue screen upon shutdown with a message to contact the vendor: Memory Parity Error.
This has happened about 30% of the time upon shutdown, and although the system appears to go through it's proper shutdown procedure, it hangs with this blue screen and doesn't completely power down. I have to then do it manually. The system starts up properly.
I had noticed problems with programs not starting quickly and hanging, so I tried to reseat all of the memory modules. It seemed to help the performance issues with programs, but the error message still persists.
I am also having problems downloading and running the 32bit diagnostics.
Should I just get some new memory for it, or could there be other hardware issues?
Thank you. Any help or guidance would be appreciated.
Andrea
I have a Dell 8100 desktop that is just off of its 1 year warranty. It is a P4 1.3, 40GB, 256 PC800, running XP (upgraded from ME).
Last week it completely shutdown unexpectedly and would open to a black screen, then ask for my password (I have none on the machine) and the mouse/keyboard were inopperable. I reformatted and reinstalled XP.
Since that time I have received a blue screen upon shutdown with a message to contact the vendor: Memory Parity Error.
This has happened about 30% of the time upon shutdown, and although the system appears to go through it's proper shutdown procedure, it hangs with this blue screen and doesn't completely power down. I have to then do it manually. The system starts up properly.
I had noticed problems with programs not starting quickly and hanging, so I tried to reseat all of the memory modules. It seemed to help the performance issues with programs, but the error message still persists.
I am also having problems downloading and running the 32bit diagnostics.
Should I just get some new memory for it, or could there be other hardware issues?
Thank you. Any help or guidance would be appreciated.
Andrea
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volcano11
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28K Posts
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August 30th, 2002 16:00
Steve
Tartallini
3 Posts
0
August 30th, 2002 16:00
I was able to download the diagnostics and put them on a floppy. How do I run it in DOS? I have XP on the machine.
Thanks!
Tartallini wrote:
- Hi,
-
- I have a Dell 8100 desktop that is just off of its 1
- year warranty. It is a P4 1.3, 40GB, 256 PC800,
- running XP (upgraded from ME).
-
- Last week it completely shutdown unexpectedly and
- would open to a black screen, then ask for my
- password (I have none on the machine) and the
- mouse/keyboard were inopperable. I reformatted and
- reinstalled XP.
-
- Since that time I have received a blue screen upon
- shutdown with a message to contact the vendor:
- Memory Parity Error.
-
- This has happened about 30% of the time upon
- shutdown, and although the system appears to go
- through it's proper shutdown procedure, it hangs
- with this blue screen and doesn't completely power
- down. I have to then do it manually. The system
- starts up properly.
-
- I had noticed problems with programs not starting
- quickly and hanging, so I tried to reseat all of the
- memory modules. It seemed to help the performance
- issues with programs, but the error message still
- persists.
-
- I am also having problems downloading and running
- the 32bit diagnostics.
-
- Should I just get some new memory for it, or could
- there be other hardware issues?
-
- Thank you. Any help or guidance would be
- appreciated.
-
- Andrea
-
- Tartallini
- svc tag#: FJGYR01