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4555

August 15th, 2008 16:00

Mouse stop working or hangs

Does anyone know why the mouse would stop working or hangs for 30 seconds at a time all day long. I have a Dell Dimennsion E521 with Vista Amd Athlom 64x2 Dual Core Processor 3800+

 

Please anyone who can help me I could really use your help, Its about ready to drive one crazy.

I have clean every and anything I could. I have updated and reloaded Dell software.

 

Anybody?

 

I thank you for your time and your help

Thank you

6 Operator

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August 15th, 2008 18:00

I'd bet some task is starting up in the background and running.

12 Elder

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172.6K Points

August 15th, 2008 23:00

Press ctrl-alt-del to launch Task Manager

Click Options>Always on top

Click Processes tab

Move the window off to a corner where you can still see it. 

When the mouse freezes, look in Task Manager's CPU column to see what's using a large amount of CPU time, aside from System Idle process. That should tell you what's hogging the system.

 

<>Or, brute force:

Start>run

type in: msconfig

click ok

click Startup tab

Uncheck everything except items related to your firewall, antiviral software, mouse, video. 

Exit and reboot

Put check in "don't show this again" box that appears when you reboot.

 

If the problem continues, it could be your antiviral software running scans in the background, as ieee488 implied. Or it could be Windows Indexing Service running in background. Indexing Service is known to use a lot of CPU time.

 

Ron 

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