MS Intellimouse Explorer 3.0 Problem

Question

I have recently purchased and installed an MS Intellimouse Explorer 3.0 to my Dell Dimension 8200, running WinXP-Home edition.

The problem I am experiencing is as follows: Using the "Mouse Properties" dialog window, I assign a certain function to one of the 5 buttons, and apply this assignment. The button works as assigned, but after I either logoff or restart the computer, the button assignment is lost every time and I have to reassign for the subsequent session. In summary, I just can't seem to make the button assignments stick. I have looked on the Microsoft Support website and there are no published problems/solutions for this issue.

Any thoughts or advice would be greatly appreciated

akalookn4u · Answer

Hi,
I had the same problem. There is a fix just hard to find........ http://support.microsoft.com/default.aspx?scid=kb;en-us;Q302483

One thing......stay with the 3.0 software.......the newset/updated 4.0 is awful, lots of problems......I had it and went back to 3.0, did this fix and all my buttons and features work properly and consistenly.

Although it addresses the registry, it is simple, clear and works.

Post back results and if this doesn't work, try the keyboard/mouse forum specifically.

good luck,
Aka

gibeda · Answer

Thanks so much for your lead on this one. The "fix" was actually quite easy, as I already had within the msconfig a checkable box for activating point32.exe on startup, and the box had been unchecked by me, at the suggestion of Dell Support (for a prior unrelated problem), so by merely checking this box, I now have my mouse configs sticking frm session to session. Thanks again.

akalookn4u · Answer

Hey great! That's exactly the program you need in task manager as well (Point32), as outlined in this fix. Happy mousing! Aka

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MS Intellimouse Explorer 3.0 Problem

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