This post is more than 5 years old
8 Posts
0
15804
January 22nd, 2013 05:00
Need for a true User's Guide
There is no User's Guide for the Dell Inspiron 2330 All-in-One computer. The so-called Operator's Manual is actually a simplisitic repair manual with instructions on how to disassemble the machine and remove parts. There is a Quick Start sheet that identifies buttons and ports, etc of the hardware.
But nowhere to be found is a true guide for the new user seeking to set up and operate the Inspiron 2330. New users, and even experienced ones, could use some help for example: anticipating how the set up will proceed, how to connect wireless keyboard and mouse to implement setup steps, where does the bluetooth dongle go - side USB3 ports or back USB2 parts, does it matter?
This complete silence on Dell's part leaves the impression that Dell is dismissive of customer service needs. How hard could it be to provide something more functional than the Quick Start one page summary of hardware locations?

