Unsolved
This post is more than 5 years old
15 Posts
0
5495
July 12th, 2001 22:00
Netscape Browser Not loading again!
I posted this a few days ago, thought I solved it but now
it took two complete shutdowns before the Netscape Browser would load.
Someone must have a solution. DELL wrote me but they really did not have the solution.
Below is my original msg.
I am having trouble lately with getting the
Netscape Browser and Mail to load
after getting connected to the internet.
I have tried the solution TT1016625 from
DELL's Knowlwdge Base.
I reloaded the wsock32.dll file from the
Win98 disk and doubled checked the
C/Windows/System folder to make sure it
was there. I still can't get the browser to
load unless I do a complete shutdown and
then restart. Even then, sometimes it works
and sometimes not.
I thought it was the ZONE ALARM program I
had downloaded that may have been
causing the problem and I deleted that. I
was going into the tray and closing it and
then I would get connected. No success
after I deleted it.
I wrote to the DELL KB for assistance but
may not get another opinion.
Anyone out there have a similar problem?
This has just started within the past month
and I have my DELL 2 1/2 yrs.
Rusty54
SYSTEM: DELL XPS R450 Mhz
Intel P II MMX
Windows 98 Ver. 4.10.1998
Intel SE440BX MB (OEM)
384 MB RAM PC100 SD (256 added)
Upgraded DELL BIOS to A13
14.4GB 7200RPM Ultra ATA HD (OEM)
Unk. Mfg. & ATA #
3COM USRobotics 56K V.90 PCI Telephony
WinModem (OEM)
Turtle Beach Montego A3D 64 Voice PCI
Sound card (OEM)
ATI Xpert 98D 8MB 3D 2X AGP Graphics
Card (OEM)
NEC 40X Max Variable CD ROM: 28D(OEM)
Imoega ZIP 100MB Drive (OEM)
Yamaha CRW 2100 CDRW Drive (currently
sent to Yamaha for warranty repair)
Monitor: 19" P990 Trinitron (OEM)
Altec Lansing ACS-295 Speakers W/sub
(OEM)
DELL Quiet Keyboard (OEM)
MS Intellimouse (OEM)
HP 6200Cse Scanner
HP 895 Cse Printer
Anfy
Sam Spade
it took two complete shutdowns before the Netscape Browser would load.
Someone must have a solution. DELL wrote me but they really did not have the solution.
Below is my original msg.
I am having trouble lately with getting the
Netscape Browser and Mail to load
after getting connected to the internet.
I have tried the solution TT1016625 from
DELL's Knowlwdge Base.
I reloaded the wsock32.dll file from the
Win98 disk and doubled checked the
C/Windows/System folder to make sure it
was there. I still can't get the browser to
load unless I do a complete shutdown and
then restart. Even then, sometimes it works
and sometimes not.
I thought it was the ZONE ALARM program I
had downloaded that may have been
causing the problem and I deleted that. I
was going into the tray and closing it and
then I would get connected. No success
after I deleted it.
I wrote to the DELL KB for assistance but
may not get another opinion.
Anyone out there have a similar problem?
This has just started within the past month
and I have my DELL 2 1/2 yrs.
Rusty54
SYSTEM: DELL XPS R450 Mhz
Intel P II MMX
Windows 98 Ver. 4.10.1998
Intel SE440BX MB (OEM)
384 MB RAM PC100 SD (256 added)
Upgraded DELL BIOS to A13
14.4GB 7200RPM Ultra ATA HD (OEM)
Unk. Mfg. & ATA #
3COM USRobotics 56K V.90 PCI Telephony
WinModem (OEM)
Turtle Beach Montego A3D 64 Voice PCI
Sound card (OEM)
ATI Xpert 98D 8MB 3D 2X AGP Graphics
Card (OEM)
NEC 40X Max Variable CD ROM: 28D(OEM)
Imoega ZIP 100MB Drive (OEM)
Yamaha CRW 2100 CDRW Drive (currently
sent to Yamaha for warranty repair)
Monitor: 19" P990 Trinitron (OEM)
Altec Lansing ACS-295 Speakers W/sub
(OEM)
DELL Quiet Keyboard (OEM)
MS Intellimouse (OEM)
HP 6200Cse Scanner
HP 895 Cse Printer
Anfy
Sam Spade
edlib
153 Posts
0
July 13th, 2001 09:00
What I have found is that if you hit CTRL-ALT-DEL is that there are multiple copies of Netscape open for some reason, and if you shut down each one using the 'End Task' that it will start again when reopen it.
Not sure if this is the same issue as what you are going through, but I thought I'd throw it out there.
Good luck, Ed.
rusty54
15 Posts
0
July 13th, 2001 12:00
Thanks for that info, but this is when I start up at the beginning of the day even after a normal shutdown the previous night. Then if I shutdown during a session and start up again later it will do it. Now this morning, I started the PC and the Microsoft theme music was "slow" so I did a restart, connected to the internet and had no problem getting Netscape to load.
I'll have to check it later, if I get a lockup, I'll try your info.
I did a scan disk & Defrag last night and the scan disk did find an error and fixed it.
I had already done a scan disk the previous day when this was happening and had no errors. I was having Invalid Page Fault problems last night for unk. reasons. That's why I did the SD & Defrag.
Thanks for the reply...take care,
Russ