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June 13th, 2015 13:00

Network Controller Driver - Inspiron One 2320

Inspiron One 2320 running Windows 7 Home Premium:

I recently had a hard drive crash where I had to replace it with a new drive. Dell sent me a Windows 7 disk and I did a clean install.  I have found the necessary drivers for all devices except a Network Controller listed in Other Devices on Device Manager.  The General Information is:

Device Type: Other devices

Manufacturer: Unknown

Location:  PCI Slot 2 (PCI bus 3, device 0, function 0). 

The Device Status is:  "The drivers for this device are not installed. (Code 28). Under Properties for the device, the Hardware Details are as follows:

PCI\VEN_8086&DEV_0091&SUBSYS_52218086&REV_34
PCI\VEN_8086&DEV_0091&SUBSYS_52218086
PCI\VEN_8086&DEV_0091&CC_028000
PCI\VEN_8086&DEV_0091&CC_0280

Any idea what driver I am looking for?

Also, I did a System Analysis for my Service Tag # on Dell.com and the only remaining driver the analysis says I need is a Intel AMT HECI (Consumer Desktop), v. 7.0.0.1144, A00; R305804.exe

I have downloaded it a few times but it never seems to install.  I have not been able to clear it.  Do you think this is related to the Network Controller problem described above.

6 Operator

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20.1K Posts

June 13th, 2015 13:00

Expand everything on the download page to see the special directions for installing. This should have been installed first with the chipset drivers. Intel has a utility for evaluating what chipset drivers you need. Check their web site--second link below

http://www.dell.com/support/home/us/en/ussoho1/Drivers/DriversDetails?driverId=RKKMW 

Intel-- downloadcenter.intel.com/.../Intel-Chipset-Software-Installation-Utility

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