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Rekusu26

2 Intern

 • 

141 Posts

185607

September 25th, 2012 03:00

Optiplex 745 sound problem

Hi there,

Am in the process of setting up an Optiplex 745 for my wife.  Have downloaded and installed all the drivers and everything seems sweet, but........  There is no sound.

The desktop speakers are plugged into the rear socket and all I hear is a sound form them that is like a tiny 'earphone' sound.  As far as I can see, everything is correctly cehcked, the audio drivers have been reinstalled, but still nothing.

Any assistance greatly appreciated.

Thanks

Rex

PS: XP Pro sp2

Dell_Abhishek_B

551 Posts

September 25th, 2012 09:00

Hi Rex,

Few things you need to make sure:

  1. Audio drivers present in device manager : Click Start > Right click on MyComputer > Properties > Hardware > Device Manager.
  2. Check if sound driver is listed on the Device Manager under Sound,video and game controllers.
  3. If it is not listed you will need to install the audio driver from the link below.
  4. Once this is done, check the connection at the back of desktop. The speakers should be connected to the green port at the back of the tower.
  5. The last thing would be to check in the Sound and Audio devices properties in the Control Panel. Click on Start>Control Panel>Sound and Audio devices.
  6. Under the Volume tab check if the volume is high and not muted, you can also check the speaker volume settings.
  7. Under the Audio tab, check if the default device is shown as the audio card.

I would also advise you to connect the speakers to the front audio ports and check. You can also check the sound with headphones to make sure the speaker is working fine. The optiplex systems come with internal speakers, it might be possible that the low sound is coming from them.
Please reply for further questions.

 

speedstep

9 Legend

 • 

47K Posts

February 17th, 2013 08:00

Use a USB headset adapter for sound then.  Plug and Play No drivers to install.

Turtle Beach Audio Advantage Amigo II USB Interface Sound Card & Headset Adapter

www.newegg.com/.../Product.aspx 

Sooly

1 Message

February 17th, 2013 08:00

Hi Dell_Abhishek_B

I also have a optiplex 745. My audio works but it sounds really bad. I'm not interested in using speakers really. I just want to use headphones. When I plug in the headphones I can only hear certain sounds in the audio. Vocals are very low but other sounds can be extremely loud. 


I have tried reinstalling the sound drivers. I also tried your suggestions in the above post and everything is as you recommend. Any other suggestions for me? Is this likely a driver issue?

Thanks

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