Unsolved
This post is more than 5 years old
1 Message
0
879
June 13th, 2016 17:00
OptiPlex 755 Video problem
I am working with a DELL OptiPlex 755 X86 Intel processor running Windows XP Pro. I thought the video monitor went bad and added a new one that worked for a few days and went dark. Tested the monitor on a different PC and it works fine. ( a new ACER) The display works in bootup and in system setup mode I tried safe boot but the PC hangs in startup. I can Remote Desktop to the PC and everything appears to run properly.
When I check the hardware Device screen, the:
- PCI Serial Port
- PCI Simple Communications Controller
- Video Controller
- Video Controller (VGA Compatible)
all show as a problem. I try to install drivers but not accepted.
I added a Radeon 9000 graphics card with 256MB, 1 VGA port and 1 DVI port. It works in boot up only just like the onboard VGA.
In the display setup, the display settings show a resolution of 1920 by 1080 with Medium (16bit) color that will not change. The ADVANCED tab is grayed out and the Troubleshoot tab is of no help.
I reloaded drivers and the system BIOS with no change.
I ran the DELL diagnostics with no problems found and scanned with House Calls and Malware finding nothing
Any ideas would be greatly appreciated

