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February 25th, 2014 11:00

OptiPlex 9010 Bios update Error !

Hi there,

I am using Dell Optiplex 9010 / Windows 8 64 bit, recently I have updated my Bios from A13 to A17 using this. During the update process it showed an error message similar to this:

ME FW Update Failed: Internal error: FWU_Buffer


The computer still boots up normally, I ran dxdiag and msinfo32 , and it shows that I have A17 bios installed. 

I tried running the Bios update multiple times but the same error message shows.

The problem is the Intel Management Engine that embedded in the BIOS is not updated.

6 Operator

 • 

34.2K Posts

February 26th, 2014 16:00

Hi Donalddavid,

The BIOS revision details do not say anything about an updated Intel management engine, just the Intel PXE ROM.

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