Below is a facebook post I made earlier.  It describes my feelings and opinion.

Just venting. Early this month I bought a middle of the line Dell XPS tower PC. The PC itself has been fine, but I have had some issues with the relationship between the SSD (C:\) and the primary storage HDD, D:\. Initially, the computer did not recognize (see) D:\ at all. I had chatted online with Dell support a couple times and they wanted to schedule a phone call. I gave them two days lead-time, and they were to have called me between 2:00 and 4:00 this afternoon. Now, I understand that I am retired, and that my time is flexible. I do, however, have a life, and made specific plans to be at home this afternoon. No phone call at all from Dell. They couldn't even take two minutes and call to tell me they were off schedule. I am ***. If I ever buy another computer, I doubt very much it will be a DELL.