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CRiff94

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November 24th, 2015 13:00

Precision T3500 doesn't recognize new HDD

I have a new 4TB Seagate hard drive that I am attempted in install as the third HDD on my Dell Precision T3500 system. The BIOS detects the drive just fine, but nothing within the OS (Windows 7 64-bit) finds it-- not Disk Management, Device Manager or any of Seagate's diagnostic tools.


Seagate's support said the only thing it could be is that my Rapid Storage Chipset driver needs to be updated. This is a little out of my depth. I have tried searching for an updated driver through Device Manager, but it says that my driver is up to date, though the date on it is 2010. I downloaded these files:

INTEL_RAPID-STORAGE-TECHNOLO_A07_R291721.EXE

SATA_DRVR_WIN_R264763.EXE

from the Dell driver website, but am unclear what to do with them.

1 person also has this problem

speedstep

9 Legend

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47K Posts

November 25th, 2015 08:00

SATA Operation has to be AHCI and INTEL RST must be 10.1 or higher.  OS must be 64 Bit version You may also need a Host Bus Adapter Like the Rocket 600 series.  This is what western Digital uses to address these issues.  ACHI HBA is Required.  The Rocket 620 HBA is one solution.

http://www.amazon.com/HIGHPOINT-TECHNOLOGIES-ROCKET-620-ROCKET620/dp/B003FFZD0O

 

 


Intel RST replaces Intel Matrix Storage Manager.  HOWEVER you cannot update to your hearts content from 7 to 8 to 9 to 10 to 11 to 12 to 13 etc.  As the drivers and chipsets get newer the older ICH5 6 7 8 9 etc are dropped from support.  

downloadcenter.intel.com/.../15251
Version 9.6.0.1014  may be the max for your motherboard

PCI\VEN_8086&DEV_2682&CC_0104= "Intel(R) ESB2 SATA RAID"
PCI\VEN_8086&DEV_27C3&CC_0104= "Intel(R) ICH7R/DH SATA RAID"
PCI\VEN_8086&DEV_27C6&CC_0104= "Intel(R) ICH7MDH SATA RAID Controller"
PCI\VEN_8086&DEV_2822&CC_0104= "Intel(R) ICH8R/ICH9R/ICH10R/DO/5/3400 SATA RAID"
PCI\VEN_8086&DEV_282A&CC_0104= "Intel(R) ICH8M-E/ICH9M-E/5 Series SATA RAID"

Lowest version that supports larger than 2TB is RST Version  10.1.0.1008

downloadcenter.intel.com/.../20768

In general INTEL RST Version 10,11,12,13  ICH8

IMSM = Earlier Version of the Driver.

IMSM is NOT EQUAL to INTEL RST

Intel® Rapid Storage Technology (Intel® RST) version 9.6 and newer supports 4k sector disks if the device supports 512 byte emulation (512e). Intel® RST does not support 4k native sector size devices.

What happens if I try to use an older version of the driver?

If you try to install the operating system on a 512e disk with a driver older than Intel® RST version 9.6, the install process might not complete.  This driver is not validated with your XPS and may not work at all. There will be ZERO support for this if its not working.  INSTALLING THIS DRIVER if its not working can lead to 100 percent loss of all data.  Do so at your own RISK.  Installing a version Higher than the supported chipset does the same thing.  All Raid Data lost restart from zero.

https://downloadcenter.intel.com/download/15251/RAID-Intel-Rapid-Storage-Technology-Driver-for-Intel-Desktop-Boards

 

If the operating system does install, do not try to upgrade to Intel® RST version 9.6 without reinstalling your operating system.

 As the versions go up the support for earlier ICH Goes Down aka not supported.

You may not have any of the following

  • Intel® PCHM SATA RAID/AHCI controller hub
  • Intel® PCH SATA RAID/AHCI controller hub
  • Intel® ICH10R/DO SATA RAID/AHCI controller hub
  • Intel® ICH10D SATA AHCI controller hub
  • Intel® ICH9M-E SATA AHCI/RAID controller hub
  • Intel® ICH9M AHCI controller hub
  • Intel® 82801IR/IO controller hub (ICH9R/DO) - RAID and AHCI

 

Title Date Version (Status) Type
Download

Intel® Rapid Storage Technology (Intel® RST) RAID Driver

Installs the Intel® Rapid Storage Technology (Intel® RST) RAID Driver version 13.6.0.1002.
OS: Windows 7 *, Windows 8*, Windows 8.1*, Windows Server 2008 R2*, Windows Server 2012 R2*, ...more
12/10/2014 13.6.0.1002
(Latest)		 Drivers
Download

Intel® Rapid Storage Technology (Intel® RST) RAID Driver

Installs the Intel® Rapid Storage Technology (RAID) driver version 12.8.0.1016.
OS: Windows Server 2008 *, Windows 7 *, Windows 8*, Windows 8.1*, Windows Server 2012*
8/8/2013 12.8.0.1016
(Previously released)		 Drivers
Download

Intel® Rapid Storage Technology (Intel® RST) RAID Driver

Installs the Intel® Rapid Storage Technology (RAID) driver version 12.9.0.1001.
OS: Windows Server 2008 *, Windows 7 *, Windows 8*, Windows 8.1*, Windows Server 2008 R2*, ...more
12/12/2013 12.9.0.1001
(Previously released)		 Drivers
Download

Intel® Rapid Storage Technology (Intel® RST) RAID Driver

Installs the Intel® Rapid Storage Technology (RAID) driver version 13.1.0.1058.
OS: Windows 7 *, Windows 8*, Windows 8.1*, Windows Server 2008 R2*, Windows Server 2012 R2*, ...more
5/27/2014 13.1.0.1058
(Previously released)		 Drivers
Download

Intel® Rapid Storage Technology (Intel® RST) RAID Driver

Installs the Intel® Rapid Storage Technology (Intel® RST) RAID Driver version 13.2.4.1000.
OS: Windows Server 2008 *, Windows 7 *, Windows 8*, Windows 8.1*, Windows Server 2008 R2*, ...more
8/1/2014 13.2.4.1000
(Previously released)		 Drivers
Download

Intel® Rapid Storage Technology (Intel® RST) RAID Driver

Installs the Intel® Rapid Storage Technology (RAID) driver version 12.5.0.1066.
OS: Windows Server 2008 *, Windows 7 *, Windows 8*, Windows Server 2008 R2*
3/22/2013 12.5.0.1066
(Previously released)		 Drivers
Download

Intel® Rapid Storage Technology (Intel® RST) RAID Driver

Installs the Intel® Rapid Storage Technology (RAID) driver version 12.0.0.1083.
OS: Windows Server 2008 *, Windows 7 *, Windows 8*, Windows Server 2008 R2*
2/1/2013 12.0.0.1083
(Previously released)		 Drivers
Download

Intel® Rapid Storage Technology (Intel® RST) RAID Driver

Installs the Intel® Rapid Storage Technology (RAID) driver version 11.7.0.1013.
OS: Windows Server 2008 *, Windows 7 *, Windows 8*, Windows Server 2008 R2*
12/3/2012 11.7.0.1013
(Previously released)		 Drivers
Download

Intel® Matrix Storage Manager

Supports SATA RAID 5/10 on specific desktop platforms, SATA RAID 0/1, AHCI, and matrix RAID on specific desktop and mobile platforms
OS: Windows Server 2003 *, Windows Server 2003 Enterprise x64 Edition*, Windows Server 2003 Standard Edition*, Windows Server 2003 Standard x64 Edition*, Windows Server 2008 *, ...more
7/17/2009 8.9.0.1023
(Previously released)

 

Supported Feature ICH7M ICH7R
ICH7DH		 ICH7MDH 631xESB
632xESB		 ICH8R
ICH8DH
ICH8DO		 ICH8M ICH8M-E ICH9R
ICH9DO		 ICH9M-E
PCH-M		 ICH10D ICH10DO PCH
2-256 TB volume support (data volumes only) NO NO NO NO NO NO NO YES NO NO YES YES
Capacity expansion NO NO NO NO NO NO NO NO NO NO YES YES
TRIM support in Windows 7* (in AHCI and RAID mode for drives not part of a RAID volume) YES YES YES YES YES YES YES YES YES YES

64 Bit OS is required for drives larger than 2TB

INTEL RST Greater than version 10.1 is required for drives Larger than 2TB

http://knowledge.seagate.com/articles/en_US/FAQ/218615en

Like other kinds of software, the Intel RST drivers are updated to keep pace with new technology. The Intel drivers found in retail releases of Windows 7 have a 2.2TB limitation. Rather than cut off the capacity at 2.2TB, the limitation expresses itself as the remainder above 2.2TB. In other words, the driver causes the Windows operating to see a 3TB drive as 746.52 GiB (or 800GB).

With 32 bit OS Both the partition length and partition start address are stored as 32-bit quantities.
Because the block size is 512 bytes, this implies that neither the maximum size of a partition
nor the maximum start address (both in bytes) can exceed 2^32 × 512 bytes, or 2 TiB

http://msdn.microsoft.com/en-us/windows/hardware/gg463525.aspx

The GUID Partition Table (GPT) was introduced as part of the Unified Extensible Firmware Interface (UEFI) initiative. The maximum partition (and disk) size is a function of the operating system version. Windows XP and the original release of Windows Server 2003 have a limit of 2TB per physical disk, including all partitions. For Windows Server 2003 SP1, Windows XP x64 edition, and later versions, the maximum raw partition of 18 exabytes can be supported. (Windows file systems currently are limited to 256 terabytes each.)

https://downloadcenter.intel.com/download/17131

8.6.0.1007


downloadcenter.intel.com/.../17882
8.9.0.1023

Intel® Matrix Storage Manager Driver
PCI\VEN_8086&DEV_2682&CC_0104.DeviceDesc    = "Intel(R) ESB2 SATA RAID "
PCI\VEN_8086&DEV_27C3&CC_0104.DeviceDesc    = "Intel(R) ICH7R/DH SATA RAID "
PCI\VEN_8086&DEV_27C6&CC_0104.DeviceDesc    = "Intel(R) ICH7MDH SATA RAID "
PCI\VEN_8086&DEV_2822&CC_0104.DeviceDesc    = "Intel(R) ICH8R/ICH9R/ICH10R/DO/PCH SATA RAID"
PCI\VEN_8086&DEV_282A&CC_0104.DeviceDesc    = "Intel(R) ICH8M-E/ICH9M-E/PCHM SATA RAID "

downloadcenter.intel.com/.../15251
Version 9.6.0.1014

Intel® Rapid Storage Technology Driver
PCI\VEN_8086&DEV_2682&CC_0104   = "Intel(R) ESB2 SATA RAID "
PCI\VEN_8086&DEV_27C3&CC_0104   = "Intel(R) ICH7R/DH SATA RAID "
PCI\VEN_8086&DEV_27C6&CC_0104   = "Intel(R) ICH7MDH SATA RAID "
PCI\VEN_8086&DEV_2822&CC_0104   = "Intel(R) ICH8R/ICH9R/ICH10R/DO/5 Series/3400 Series SATA RAID"
PCI\VEN_8086&DEV_282A&CC_0104   = "Intel(R) ICH8M-E/ICH9M-E/5 Series SATA RAID "

downloadcenter.intel.com/.../20104
 Version  10.1.0.1008

PCI\VEN_8086&DEV_2682&CC_0104.DeviceDesc    = "Intel(R) ESB2 SATA RAID Controller"
PCI\VEN_8086&DEV_27C3&CC_0104.DeviceDesc    = "Intel(R) ICH7R/DH SATA RAID Controller"
PCI\VEN_8086&DEV_27C6&CC_0104.DeviceDesc    = "Intel(R) ICH7MDH SATA RAID Controller"
PCI\VEN_8086&DEV_2822&CC_0104.DeviceDesc    = "Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller"
PCI\VEN_8086&DEV_282A&CC_0104.DeviceDesc    = "Intel(R) Mobile Express Chipset SATA RAID Controller"

downloadcenter.intel.com/search
10.5.0.1027


downloadcenter.intel.com/.../20768

Version 10.8.0.1003

PCI\VEN_8086&DEV_27C3&CC_0104.DeviceDesc    = "Intel(R) ICH7R/DH SATA RAID Controller"
PCI\VEN_8086&DEV_27C6&CC_0104.DeviceDesc    = "Intel(R) ICH7MDH SATA RAID Controller"
PCI\VEN_8086&DEV_2822&CC_0104.DeviceDesc    = "Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller"
PCI\VEN_8086&DEV_282A&CC_0104.DeviceDesc    = "Intel(R) Mobile Express Chipset SATA RAID Controller"

downloadcenter.intel.com/.../21854

Version 11.2.0.1006
PCI\VEN_8086&DEV_27C3&CC_0104.DeviceDesc    = "Intel(R) ICH7R/DH SATA RAID "
PCI\VEN_8086&DEV_27C6&CC_0104.DeviceDesc    = "Intel(R) ICH7MDH SATA RAID "
PCI\VEN_8086&DEV_2822&CC_0104.DeviceDesc    = "Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller"
PCI\VEN_8086&DEV_282A&CC_0104.DeviceDesc    = "Intel(R) Mobile Express Chipset SATA RAID Controller"


downloadcenter.intel.com/.../21858

Version 11.6.0.1030
Windows 7 (32-bit), Windows 7 (64-bit), Windows 8, 32-bit, Windows 8, 64-bit

PCI\VEN_8086&DEV_2822&CC_0104.DeviceDesc    = "Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID"
PCI\VEN_8086&DEV_282A&CC_0104.DeviceDesc    = "Intel(R) Mobile Express Chipset SATA RAID "

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