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May 13th, 2005 03:00

Problems with a Dimension 8400

Hi,
 
I just recently bought a Dimension 8400.  It's also a Refurb.  Got a P4 3.2 ,2 Gig of DDR2, and Nvidia Geforce 6800.  I am very unpleased with the performance of the system.  I am getting terrible frame rates when playing games such as Call of Duty United Offensive.  I have tried several things such as re-formatting and re-loading Windows XP and also using latest drivers from Nvidia and drivers for my Sound Blaster Audigy 2ZS.  With the resolution on 1280 x 1024, Details on High/Normal, Bilinnear, and Vsync off my frame rates dip down into the 30's and 20's.  It happens most of the times on maps like Foy and Cassino.  I also noticed that it seems to dip down very low when there is very intense mortar fire and shooting.  Leading me to believe that maybe the problems may be sound related.  The machine never really hangs up and the sound doesn't sputter but it's just very annoying that the frame rates are dropping down so low that the game is virtually unplayable.  Also changing the resolution doesn't seem to help things out as far as the frame rates.  I have noticed from the very beginning that this system seems to be on the slow side even just within windows as far as delays when buttons and windows are clicked and screen re-freshes.  I'm starting to think that there is a problem with the processor or something and it may not be performing up to par.  The reson that I think it's got to be CPU related is that I tried also using a GeForce 6800 Ultra card in the system and got similar results in playing the game.  There is a bottleneck somewhere and I've been racking my brain trying to figure out what might be wrong with this system.  I was wondering if anybody has had similar problems.
 
Thanks
     

125 Posts

May 13th, 2005 12:00

I had the same problem w/ my 8400 and the 6800.  I searched all over the web for a solution.  Finally, I found a suggested solution on a gaming forum.  It seems this is a problem that affect all the high end PCI-e cards.  The workaround until Nvidia release a fix in their video drivers is to disable the page file under control panel, then reboot.  Your system has plenty of RAM for this to run smoothly.  Also, don't install the latest Nvidia drivers because they are of no help whatsoever.  Stick with the Dell drivers or try the Omega Nvidia drivers at guru3d.

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May 13th, 2005 19:00

Hi,
 
I was wondering if you got any performance increase from doing this on your machine.   I just know from experience and from talking to others that you should never turn off the virtual memory (page file) in Windows XP.  That Windows always uses this space when it is needed.  Just for a thrill I tried it and my system ran a lot worse also.  Call of Duty slowed down to about 20fps in some spots.  I was just wondering if you had an increase in performance from this.
 
 

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May 14th, 2005 00:00

I have tried absolutely everything and I have come to the conclusion that this system has some bottleneck issues that will never be resolved.  It is refurbished and who knows maybe that was the reason the system was returned in the first place.  Somebody before me went through the same problems I am having and was dissatisfied. 

26 Posts

May 26th, 2005 13:00

There's a whole bunch of Dimension 8400 + GF 6800 users with these problems. Have a look at this thread and the reactions in it:

http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=56965

...and you can find a lot more threads about this in the DIMENSION-AUDIO forum. I think the solution lies in replacing the NVIDIA GF6800 pcie card since it hogs the whole machine. I contacted DELL Netherlands about this by email, but I still have to receive the first reply. In the long run I might swap it for an ATI card myself or build the whole thing over to an ASUS board with ATI-card.

I've always built my PC's myself and because of a lack of time I ordered this D8400 by DELL. It's my first and my last DELL; performance for a 3.4GHZ (with 2GB 533 Mhz DDR2 memory) machine is really sad. I urge everyone that wants to buy a DELL with the same inner parts to think again...

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