Problems with my Dimension B110

Question

So I was originally thinking my problem was a windows issue but after talking to the software people they told me to come here.   I have a lot of problems with System32/drivers/ntfs.sys. And Wins32 and I get ALL KINDS of message errors. At this point I REALLY don't know what the central problems is.And I did the PC restore like the phone Dell man told me to do. My computer still has all of it's little problems it had before. So i was suppicious about my hardware.   Somehow somebody said that one of my RAM chips had gone bad.  Is this the problem? If so, what do I do? Where do I fix it? And Dell WILL pay for my problem, right?   You don't know how much this means to me, fellow men and women Sinful celery Me

osprey4 · Answer

If this is happening right after doing a full PC Restore, I suspect you have a faulty hard drive. Try this. Reboot your computer. At the Dell blue logo screen, press the Ctrl + Alt + D keys at the same time. The computer beeps once to acknowledge that the hard drive diagnostics have been initiated. Follow the on-screen instructions.

Please post back and let me know what you get. If the drive is bad, YES, Dell will replace it.

Syndicateman · Answer

Sorry about the wait

This was the message I got after the test

Primary IOE

Drive 0- ST38011A- pass

Drive 1- No IOE device

Secondary IOE

Drive 0- NEC DVD+/-RW No-3530A- Diagnostics not supported

Drive 1- No IOE device

Test complete

So, a new hardrive.... do people's hardrives just mess up randomly? I didn't download a virus or anything like that.

osprey4 · Answer

Ok, your results indicate the drive is fine. My next suggestion would be to post your question in the Windows XP forum, since the errors you mention indicate a Windows problem.

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Problems with my Dimension B110

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