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May 27th, 2004 18:00
Problems with new 9800 Pro
Hi all. I just received my new HIS Radeon 9800 Pro from Newegg today and so far I'm pretty dissappointed. First I installed the newest drivers straight from ATI and I noticed the following problems.
1. On restart, the Pentium 4 badge that shows up in the lower right hand corner of my screen is all corrupted. There are a ton of these little vertical grey lines that cover the whole thing.
2. When it gets to the loading windows screen, the windows logo in the center of the screen has the same lines except they are blue.
3. When the computer reaches the desktop, everything is fine except my games just look terrible. In Max Payne 2, there are tons of polygons missing from his head and jacket. In Medal of Honor, there appears to be what looks like a rainbow on every background. Where ever I turn, I can see hints of red and purple in the background. I can also see random polygons flashing for no reason. Call of Duty is the absolute worst. I can barely make out the screen because there are so many missing polygons or polygons that flash for no reason.
So far I've tried the 4.5 drivers from ATI, the drivers that come with the card, and the 4.3 drivers I downloaded from Guru3d and they all have these symptoms. Does anyone know what's going on? Did I get a busted card straight out of the box? I've got the power cord hooked into the line before it goes into my DVD drive so I don't think that's the issue. Please help! Thanks so much!


DELL-Chris M
Community Manager
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May 27th, 2004 18:00
First, reseat the video card, then, load the Omega drivers. If still no go, the video card must be bad.
* Click Omega Corner 3rd party Ati drivers
* Click Ati Radeon
* Click your operating system (WIN 2K/XP)
* Click RADEON WIN 2K/XP OMEGA DRIVERS
* Click DOWNLOAD by the new drivers
* Click Save
* Click Desktop
* Click Save
* Click Start- (Settings)- Control Panel- Add or Remove Programs
* Click ATI Control Panel
* Click the Change/Remove button
* Insert a dot to "Remove all installed components"
* Click Next
* Click OK
* Click Finish. The computer will restart. Several popup ballons might appear. Just wait and close them or Cancel when you get a chance
* Double-click the downloaded Omega driver
* Click Next
* Click Next
* Click Next
* Click Next
* Click Next
* Click Next
* Insert a dot to "I agree.."
* Click Next
* Click Start
* Click OK
* Click OK
* Click Next
* Insert a dot to "I agree.."
* Click Next
* Click Next
* Click Next
* Click Close
* Click Finish
* Click Yes
* Click Next
* Click Yes
* Click Continue Anyway
* Click Continue Anyway
* Click OK
* Click Finish. The system should restart and do some possible refresh testing