Put in PCI card -- computer doesn't indicate it's there

Question

now what?

virginia833 · Answer

I only have one open slot, and one computer.

PETER345 · Answer

Did you try a different PCI slot? Did you try it in another machine? Peter

virginia833 · Answer

It's this card: http://www.newegg.com/Product/Product.aspx?Item=N82E16815106002.   I followed the instructions, which just said to turn the computer off and install the card. Sorry to sound so dumb but what's a driver?   The instruction manual also said that 'when you plug the adapter into your system, Windows XP will detect the additon of new hardware and install files that it needs'. This did not occur.

RoHe · Answer

What kind of card? Sure you seated it fully and properly in the slot?

Can you try it in a different slot, even if you have to temporarily remove another PCI card?

Some PCI cards require you to install the drivers before you physically install the card in a slot. Did you follow installation instructions that came with it?

Ron

Message Edited by RoHe on 01-07-2008 06:08 PM

PETER345 · Answer

The driver is what tells the computer how to "talk" to the card. Sometimes Windows has the drivers built in and sometimes you need to load them otherwise the card/device will not work properly.

The card comes with a CD. That should have the drivers on it. Put it in the CD drive and normally the setup program will start up and lead your through the installation.

Peter

virginia833 · Answer

The card came with a CD, Cyberlink Power Producer. But it doesn't have any instructions about installing the card.

PETER345 · Answer

Did you try just putting the CD in the drive and closing the door? Peter

virginia833 · Answer

yes

PETER345 · Answer

Did you look on the CD with Windows explorer to see if there is a setup or autorun program? The instructions really indicate that you don't need any drivers? Peter

PETER345 · Answer

Cyberlink Powerplay is the application. It won't help you with the drivers.

I think that you might need to take this to Geek Squad (or whatever is near you). It is too difficult for me to help this way. It should be easy to figure out for someone who can work at your machine.

Sorry,
Peter

virginia833 · Answer

The instructions indicate that Windows XP will detect the presence of new hardware and install files as needed -- which has not happened. Plus, I cannot install one of the Windows updates -- XB934239.   When I click start, all programs, and go to Cyberlink Powerplay, all that comes up is Online Registration (already registered), order and upgrade, power producer, online help, user guide, read me, system diagnostic, and uninstall.

virginia833 · Answer

What about using an application like Driver Detective?

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Put in PCI card -- computer doesn't indicate it's there

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