UNSOLVED
recall
Can anybody help me? I recived two mwssages from dell concerning a recal for my dimensions 8250. Since my phone service deletes my messages after three days I no longer have the original messages. My problem is; I have contacted both Customer Care and Tech Support and niether one have any knowledge of a recal for my system.
Has anybody else recieved a similar message from dell, and if so can you please give me the contact information I need to get what ever part I need replaced shipped to me.
TIA,
Jargus
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Posted December 15th, 2003 05:00
Jargus--
I've had the recall phone notice. See the thread I started back on 11/17/03:
http://forums.us.dell.com/supportforums/board/message?board.id=dim_other&message.id=172288&view=by_date_ascending&page=1
The new Datech fan that they sent out is quiet and efficient.
I'll give you the toll free number I called in a PM. I don't think it's a Dell number ...I think it's contracted out but the operator I talked to was polite and took my information in a quick and pleasant manner. The fan arrived at my door within 3 days.
Let me know how it goes once you call the number.
--'rocco
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Posted December 15th, 2003 16:00
Thanks 'rocco! Sounds like exactly the same thing.298
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Posted December 15th, 2003 18:00
Jargus--
sure, you're welcome! But my outbox shows that you didn't pick up the PM I sent you. Look at the top of this web page and you'll see some tabs; right below the tabs you'll see a link that says "1 new private message" or something of the sort. That'll take you into your PM inbox. In the PM I listed the toll-free number that I called for the fan recall.
--'rocco
INTERNET2000
2 Intern
•
496 Posts
298
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Posted December 14th, 2003 22:00
Not really sure, but perhaps there is a recall on a fan in your system. I would wait for other responses though.
INTERNET2000