This link to a previous thread discusses your problem exactly. You will want to read the entire thread, because it is possible that as soon as you remove the service vector error, another error involving your Soundblaster driver will crop up, so it contains a fix for that, as well. Just keep clicking Next Message as you finish with one message.
On the cookies, I would go to My Computer => Control Panel => Internet Options => Advanced and scroll down toward the bottom of that window. Check and see whether the cookie setting has been changed to prompting you rather than accepting cookies. If it's been changed, change it back to accepting cookies, click Apply, then OK.
Hi Kay
Thanks for the info.
I will try this, even tho I do not even know where tio find the Config.sys file!
Now on the cookies. I have already checked the internet options. I do not see the word "cookies" anywhere on that list. Could it have another name?
Also I just noticed when booting up today, that before windows comes up, I have a message "time--suggest you update"? I think that is it. what in the world does THAT mean?
Sorry I am SO ignorant, I THOUGHT I knew something till NOW!
Joy
I'm sorry--I should have explained better. First, let's do the cookies. I mistakenly told you how to do it in IE4. I checked our system with IE5.01, and this is the way you will do it: Go back to My Computer => Control Panel => Internet Options, choose the Security tab. Choose Custom. On this list, about 1/4 to 1/3 of the way down is the Cookie stuff. Make sure this is checked by Enable. If it isn't then click there to change it. Choose Reset and OK it when they ask if you want to change security settings in this area. Then OK again to leave. If you make no changes, then you can just leave. Any clicks will make it think something has changed, so you may have to click Reset even when you don't think you need to. That's OK.
Next, let's do the emm386--this is an extended memory manager used in DOS. Your Soundblaster stuff, among other things, uses it, in pure DOS applications. Go to Start => Run => msconfig, then choose the Config.sys tab. Uncheck the reference to emm386, click OK, and OK a restart on the system. I was incorrect on there being a fix for the next error message which may crop up on boot--the reference to not loading blaster emulation drivers. There is no fix at this time, but it will not affect you unless you run pure DOS programs with sound. It's annoying to see, but that's all.
Now, the Time-Update Now message. Something you have installed on your hard drive is running an auto-notification nag in the background--Microsoft is a possibility here. I know they have one available for download. Go again to Start => Run => msconfig, this time choose the Startup tab. That list of checked boxes you see involves your TSR's--all of that is preloading at boot and is ready for quick launch for you. Look over this list and see if you can see anything that looks like a an update nag. If it's Microsoft, uncheck it, because you can update any time you want by clicking the Update link on you Start menu.
Try this stuff and see where we are. Once again, I'm sorry for not being more clear.
Kay!
Thank you SO much!
It will take me a bit to get this done, as I am caring for my elderly Aunt, but I sure DO appreciate your taking the time to help me.
Joy
Wel, Kay,
Here I am again!
I no longer have the Time Updayt thing, nor do I have the service vector problem. I stil have the thing with the cokies, however. and I see an eror mesage on botup that says the memory manager is not detected.
I have done al you said to do. I CAN put up with all this, but NOW my ICQ is not acting right!
Just got this BIG system in November, is already obsolete, & I can't chat with my friend! :-)
Joy
No problem at all. The problems you have are annoying, but won't damage your system at all. Please post back if something else crops up, or if these fixes don't work, OK?
Thanks Kay, I'm sorry I complained. I am doing just fine here. Don't know if I have the install copy of IE or not. If it came with the system, then I do, will look. I DO have Netscape 4.7 too. I thought some of my freeze up problems were being caused by that, but not sure.
I'm not worried about the ICQ thing, OK! :-), I can reload that if I need to.
Again, thanks for your time. & trouble. I know it must be frustrating to deal with someone of so little knowledge!
Will be off line till tomorrow after work, so take your time :-)
Joy
Yes, the memory manager error is the one that will come up, because you disabled emm386--that's the memory manager the computer is speaking of. It's the lesser of the two evils, though, according to most people. It will be just fine unless you need sound in a pure DOS program--that is, you actually choose the shutdown option Restart in MS-DOS Mode in order to run a particular program.
Let me do some research at the Microsoft Knowledge Base on the cookie issue, and get back to you a bit later this evening, OK? If I can find a specific quick fix, that would be good, but there are some other possible fixes--reinstalling IE 5.01 would be one. It would involve a time-consuming download, unless you have an install copy available, but it should restore the cookie function to proper behavior.
On the ICQ, I'm sorry, but I don't have ICQ, so I can't help with that. Would you consider doing a separate post on this, because probably a lot of others here do have it and can help. In addition, you might check for either tech support or a FAQ sheet at ICQ's website--they may have ideas on your situation.
I know this is maddening to you, but it's just part of the behavior in a new system sometimes. Believe me, yours is far from obsolete--one way or another, we'll get it fixed up to where it is livable. Only a full uninstall of Windows and reinstall or a refromat/reinstall job will make it perfect, but we can get it livable, I'm pretty sure. On the upside, two of the things are either gone or less of a problem.
Hope you see this first, then. It is not at all frustrating--you are such a kind person, it's a pleasure to work with you. Remember, no one is born knowing this stuff, except possibly Bill Gates--and that's wide open to debate around here :) I learned my first lesson five or six years ago--and it was a really big one: never, ever delete the root directory, even for fun. Someone else told me that, after the fact--after I reformatted and reinstalled everything. So, it would be difficult to be frustrated here. See there, you got a free tip :)
You aren't complaining--you're solving some problems; that's what this place is for, so you're doing fine. On IE, you have 5.0 on your OS install disk, but I might be more inclined to just download and install 5.01 from the Update site (Start | Update, while online). There are some other security patches you might want to pick up, if you spend much time online, as well. ICQ--I think I remember my daughter having to uninstall and reinstall ICQ while she was here for Christmas; it seemed to fix whatever was wrong for her, and it's certainly my normal procedure when programs act up. Try this: uninstall ICQ. Reboot the system. Press Ctrl + Alt + Del one time, and end task on everything except Systray and Explorer. Now reinstall ICQ, and see if you don't get a good, clean install that way.
I have to laugh--we try to use Netscape 4.7, but since the last time I reinstalled Windows, I haven't gotten a stable install of Netscape yet--and I've tried 3 times now, so I haven't figured out yet what's up with that, but it isn't looking good for Netscape on this system, anyway. Funny, 4.6 worked so well, but either 4.7 is a problem, or I have a less than perfect install of Windows. Hard to tell. I doubt Netscape is causing problems in and of itself to either your system or mine, though.
OK, so I'm off to check Microsoft's KB, but I couldn't let you sleep thinking you are frustrating, since it isn't at all true.
I found one article at the Knowledge Base which has some possible solutions--the problem described is similar. Read it over, maybe print it out, because they have several fixes, ranging from nice and easy up to editing the registry. One of them might work out and restore order to IE.
Hello Kay
I have tried everything listed on the last thing you sent me, EXCEPT changing the Registry. When I read it, I THINK it is for the message "Not accepting cookies" and being unable to access the web site. I CAN access the web sites, but always get the message that the site wished to leave a cookie--then it will name that cookie, I have to click either OK, or cancel. I can still get the site.
YOU know! I just checked, & I THINK I am only getting this with Netscape!
Could that be possible? I don't seem to have the problem when using IE!
Could ALL this be Netscape?
I will have to do a bit of experementing. Too late tonight, but I did want to update yoou.
Joy
It would be so wonderful if all you had to do is change the cookie setting in Netscape. Here's how:
In Netscape, look to the top toolbar. Choose Edit => Preferences => Advanced => Choose accept all cookies. If it already is chosen, try choosing one of the others, exiting, restarting the computer, then going back in and setting it the way you want. If that doesn't work, you may need to reinstall Netscape :(
Kay H
394 Posts
0
January 11th, 2000 11:00
Hi Joy,
This link to a previous thread discusses your problem exactly. You will want to read the entire thread, because it is possible that as soon as you remove the service vector error, another error involving your Soundblaster driver will crop up, so it contains a fix for that, as well. Just keep clicking Next Message as you finish with one message.
On the cookies, I would go to My Computer => Control Panel => Internet Options => Advanced and scroll down toward the bottom of that window. Check and see whether the cookie setting has been changed to prompting you rather than accepting cookies. If it's been changed, change it back to accepting cookies, click Apply, then OK.
Good luck,
Kay
Joypatton
9 Posts
0
January 11th, 2000 19:00
Thanks for the info.
I will try this, even tho I do not even know where tio find the Config.sys file!
Now on the cookies. I have already checked the internet options. I do not see the word "cookies" anywhere on that list. Could it have another name?
Also I just noticed when booting up today, that before windows comes up, I have a message "time--suggest you update"? I think that is it. what in the world does THAT mean?
Sorry I am SO ignorant, I THOUGHT I knew something till NOW!
Joy
Kay H
394 Posts
0
January 11th, 2000 21:00
Hi Joy,
I'm sorry--I should have explained better. First, let's do the cookies. I mistakenly told you how to do it in IE4. I checked our system with IE5.01, and this is the way you will do it: Go back to My Computer => Control Panel => Internet Options, choose the Security tab. Choose Custom. On this list, about 1/4 to 1/3 of the way down is the Cookie stuff. Make sure this is checked by Enable. If it isn't then click there to change it. Choose Reset and OK it when they ask if you want to change security settings in this area. Then OK again to leave. If you make no changes, then you can just leave. Any clicks will make it think something has changed, so you may have to click Reset even when you don't think you need to. That's OK.
Next, let's do the emm386--this is an extended memory manager used in DOS. Your Soundblaster stuff, among other things, uses it, in pure DOS applications. Go to Start => Run => msconfig, then choose the Config.sys tab. Uncheck the reference to emm386, click OK, and OK a restart on the system. I was incorrect on there being a fix for the next error message which may crop up on boot--the reference to not loading blaster emulation drivers. There is no fix at this time, but it will not affect you unless you run pure DOS programs with sound. It's annoying to see, but that's all.
Now, the Time-Update Now message. Something you have installed on your hard drive is running an auto-notification nag in the background--Microsoft is a possibility here. I know they have one available for download. Go again to Start => Run => msconfig, this time choose the Startup tab. That list of checked boxes you see involves your TSR's--all of that is preloading at boot and is ready for quick launch for you. Look over this list and see if you can see anything that looks like a an update nag. If it's Microsoft, uncheck it, because you can update any time you want by clicking the Update link on you Start menu.
Try this stuff and see where we are. Once again, I'm sorry for not being more clear.
Good luck,
Kay
Joypatton
9 Posts
0
January 11th, 2000 22:00
Thank you SO much!
It will take me a bit to get this done, as I am caring for my elderly Aunt, but I sure DO appreciate your taking the time to help me.
Joy
Joypatton
9 Posts
0
January 11th, 2000 23:00
Here I am again!
I no longer have the Time Updayt thing, nor do I have the service vector problem. I stil have the thing with the cokies, however. and I see an eror mesage on botup that says the memory manager is not detected.
I have done al you said to do. I CAN put up with all this, but NOW my ICQ is not acting right!
Just got this BIG system in November, is already obsolete, & I can't chat with my friend! :-)
Joy
Kay H
394 Posts
0
January 11th, 2000 23:00
Hi Joy,
No problem at all. The problems you have are annoying, but won't damage your system at all. Please post back if something else crops up, or if these fixes don't work, OK?
Later,
Kay
Joypatton
9 Posts
0
January 12th, 2000 00:00
I'm not worried about the ICQ thing, OK! :-), I can reload that if I need to.
Again, thanks for your time. & trouble. I know it must be frustrating to deal with someone of so little knowledge!
Will be off line till tomorrow after work, so take your time :-)
Joy
Kay H
394 Posts
0
January 12th, 2000 00:00
Hi Joy,
Yes, the memory manager error is the one that will come up, because you disabled emm386--that's the memory manager the computer is speaking of. It's the lesser of the two evils, though, according to most people. It will be just fine unless you need sound in a pure DOS program--that is, you actually choose the shutdown option Restart in MS-DOS Mode in order to run a particular program.
Let me do some research at the Microsoft Knowledge Base on the cookie issue, and get back to you a bit later this evening, OK? If I can find a specific quick fix, that would be good, but there are some other possible fixes--reinstalling IE 5.01 would be one. It would involve a time-consuming download, unless you have an install copy available, but it should restore the cookie function to proper behavior.
On the ICQ, I'm sorry, but I don't have ICQ, so I can't help with that. Would you consider doing a separate post on this, because probably a lot of others here do have it and can help. In addition, you might check for either tech support or a FAQ sheet at ICQ's website--they may have ideas on your situation.
I know this is maddening to you, but it's just part of the behavior in a new system sometimes. Believe me, yours is far from obsolete--one way or another, we'll get it fixed up to where it is livable. Only a full uninstall of Windows and reinstall or a refromat/reinstall job will make it perfect, but we can get it livable, I'm pretty sure. On the upside, two of the things are either gone or less of a problem.
Be back a little later,
Kay
Kay H
394 Posts
0
January 12th, 2000 02:00
Hi Joy,
Hope you see this first, then. It is not at all frustrating--you are such a kind person, it's a pleasure to work with you. Remember, no one is born knowing this stuff, except possibly Bill Gates--and that's wide open to debate around here :) I learned my first lesson five or six years ago--and it was a really big one: never, ever delete the root directory, even for fun. Someone else told me that, after the fact--after I reformatted and reinstalled everything. So, it would be difficult to be frustrated here. See there, you got a free tip :)
You aren't complaining--you're solving some problems; that's what this place is for, so you're doing fine. On IE, you have 5.0 on your OS install disk, but I might be more inclined to just download and install 5.01 from the Update site (Start | Update, while online). There are some other security patches you might want to pick up, if you spend much time online, as well. ICQ--I think I remember my daughter having to uninstall and reinstall ICQ while she was here for Christmas; it seemed to fix whatever was wrong for her, and it's certainly my normal procedure when programs act up. Try this: uninstall ICQ. Reboot the system. Press Ctrl + Alt + Del one time, and end task on everything except Systray and Explorer. Now reinstall ICQ, and see if you don't get a good, clean install that way.
I have to laugh--we try to use Netscape 4.7, but since the last time I reinstalled Windows, I haven't gotten a stable install of Netscape yet--and I've tried 3 times now, so I haven't figured out yet what's up with that, but it isn't looking good for Netscape on this system, anyway. Funny, 4.6 worked so well, but either 4.7 is a problem, or I have a less than perfect install of Windows. Hard to tell. I doubt Netscape is causing problems in and of itself to either your system or mine, though.
OK, so I'm off to check Microsoft's KB, but I couldn't let you sleep thinking you are frustrating, since it isn't at all true.
Later,
Kay
Kay H
394 Posts
0
January 12th, 2000 02:00
Hi Joy,
I found one article at the Knowledge Base which has some possible solutions--the problem described is similar. Read it over, maybe print it out, because they have several fixes, ranging from nice and easy up to editing the registry. One of them might work out and restore order to IE.
Keep me posted,
Kay
harmonee
148 Posts
0
January 12th, 2000 17:00
Joypatton
9 Posts
0
January 13th, 2000 01:00
Have printed out all that. No time today. Elderly Aunt ill.
will have to wait. I'll keep you posted, & not let you wonder what happened!
Joy
Kay H
394 Posts
0
January 13th, 2000 02:00
Hi Joy,
No problem at all--I'll be around, so don't worry ;)
Wish your aunt well, and take care,
Kay
Joypatton
9 Posts
0
January 14th, 2000 00:00
I have tried everything listed on the last thing you sent me, EXCEPT changing the Registry. When I read it, I THINK it is for the message "Not accepting cookies" and being unable to access the web site. I CAN access the web sites, but always get the message that the site wished to leave a cookie--then it will name that cookie, I have to click either OK, or cancel. I can still get the site.
YOU know! I just checked, & I THINK I am only getting this with Netscape!
Could that be possible? I don't seem to have the problem when using IE!
Could ALL this be Netscape?
I will have to do a bit of experementing. Too late tonight, but I did want to update yoou.
Joy
Kay H
394 Posts
0
January 14th, 2000 00:00
Hi Joy,
It would be so wonderful if all you had to do is change the cookie setting in Netscape. Here's how:
In Netscape, look to the top toolbar. Choose Edit => Preferences => Advanced => Choose accept all cookies. If it already is chosen, try choosing one of the others, exiting, restarting the computer, then going back in and setting it the way you want. If that doesn't work, you may need to reinstall Netscape :(
Good luck and many thanks for the update,
Kay