Slow when logging off and on

Question

Can someone please tell why it takes so long to log off and on my computer. I have a Dimension 8400. I've been running spyware daily but the same things happen, especially logging off. The screen takes about 2 minutes to log off. I never had this problem before until recently. It even takes about a minute to load when I log on. Could there be to many processes running, and if so which ones do I stop from running?

klbf · Answer

it isn't just spyware that causes it. also depends on what usb devices you have, what programs need closing. and also to save user settings and data.. i've had mine take 2mins before and i have no spyware/virus

MJ20S · Answer

Thank you for the info

MJ20S · Answer

Logfile of HijackThis v1.99.1 Scan saved at 8:37:45 PM, on 10/12/2005 Platform: Windows XP  (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe C:\WINDOWS\System32\cisvc.exe C:\WINDOWS\System32\imapi.exe C:\Program Files\Norton AntiVirus
avapsvc.exe C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\System32\wdfmgr.exe C:\WINDOWS\wanmpsvc.exe C:\WINDOWS\System32\wbem\wmiapsrv.exe C:\WINDOWS\System32\dmadmin.exe C:\Program Files\America Online 9.0a\waol.exe C:\Program Files\America Online 9.0a\shellmon.exe C:\WINDOWS\System32\cidaemon.exe C:\WINDOWS\system32\mmc.exe C:\WINDOWS\system32\DfrgNtfs.exe C:\Program Files\WinRAR\WinRAR.exe C:\DOCUME~1\Duane\LOCALS~1\Temp\Rar$EX03.547\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/yme/*http://www.yahoo.com/ext/search/search.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/yme/*http://www.yahoo.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/yme/*http://www.yahoo.com/ext/search/search.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/yme/*http://www.yahoo.com R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq R3 - Default URLSearchHook is missing O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - blank (file missing) O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [ccApp] 'C:\Program Files\Common Files\Symantec Shared\ccApp.exe' O4 - HKCU\..\Run: [AOL Fast Start] 'C:\Program Files\America Online 9.0a\AOL.EXE' -b O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - blank (file missing) O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-24.cab O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/09abfdb1a3247391c701/netzip/RdxIE601.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Content Monitoring Tool (msCMTSrvc) - Unknown owner - C:\WINDOWS\system32\msCMTSrvc.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus
avapsvc.exe O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\Script Blocking\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

TigerFX · Answer

I would blame spyware - I doubt this is a problem specific to the fact it's a Dell. I recommend getting a program called "HijackThis" (it's free). It will generate a list of all of the programs running on your computer. Then you can go to a website (I belive it's hijackthis.de) that will analyze your log and notify you if there's a problem.

Dell also has a HijackThis forum that may be useful to you: http://forums.us.dell.com/supportforums/board?board.id=si_hijack

TigerFX · Answer

Good - go to www.hijackthis.de and run your log file through it. Apparently it sees two "Nasty"s, the AOL toolbar. It'd be a good idea to get rid of those. However I doubt this would slow down your computer this much.

It's probably worth a shot to go through and run a virus scan (make sure to update your definitions, first), too.

Also, how much disk space do you have free? If it's less than a few GB, that will slow down your computer. (You can tell by clicking "My Computer" and looking at "Free Space" for your main drive (probably drive C))

Also, it might help to defragment your hard drive. That's a routine maintence process that should be done roughly every 3 - 6 months, depending on your computer usage (though I rarley remember to do it that often). It simply goes through and optimizes what free space you have left.

You can do that by going to start > accessories > system tools > disk defragmenter, and following the instructions. It'll take several hours to finish, so you might want to start it just before you go to bed or something.

MJ20S · Answer

I ran disk defrag and got rid of AOL toolbar.�  Thanks for help, much appreciated. I almost have 1 GB of free space.

TigerFX · Answer

Ok, good. Is your computer still slow?

MJ20S · Answer

Yes it is still slow, always seems like it's loading all the time.

klbf · Answer

do you only have 1 gb of free space left? that will be the problem as defragging can't make new space it will just combind all the empty space into one block if its set to do that

TigerFX · Answer

Your mere 1GB of free space sure isn't helping the problem, but I seriously doubt it's the cause. Have you run a virus scan latley?

MJ20S · Answer

I have 1.00 GB of Ram. I have plenty of space.

MJ20S · Answer

Yes I have, haven't detected any viruses.

bob350 · Answer

HowdyMy long bootup & shutdown times were related to that buggy bloatware Nortons.As soon as I changed to Zonealarm Security suite,  my bootup & shutdown times were reduced  markedly.I got rid of Nortons because of conflicts with other programs, the better boot times were a bonus.Bob   Message Edited by bob350 on 10-15-2005 10:24 AM

MJ20S · Answer

I'll have to give it a try. Thanks for the info.

klbf · Answer

i changed from norton 2005 to avg today because of a new error, and its reduced my start up processed from 36-37 to 32 lol but norton had like 8 porcesses running sometimes

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Slow when logging off and on

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