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3684
April 29th, 2004 13:00
Sticky Power Button
Hi,
I have a Dimension 4600, which is only about one month old. After I push in the power button, it feels/sounds like the button sticks for a second or two after I release it (on its way back to its original position). It makes a small snapping noise too (upon release).
The stickiness and snapping went away for a couple of weeks, but now has returned again. It doesn't interfere with turning the power on or anything. However, I'm wondering if I should be concerned about this, or if I should just wait and see if it works itself out again (as it did before).
Dave
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LittleAdvice
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April 29th, 2004 14:00
NVRambo
1.9K Posts
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April 29th, 2004 14:00
You might unplug the system, remove the cover, and be sure that the power switch/control panel is fully snapped into the chassis and isn't loose.
If it's located properly, then the switch is just going bad. Call tech support for a replacement. The part number is 9Y487.
It's a very easy part to swap out. Good luck.
dalem29
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2.2K Posts
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April 29th, 2004 19:00
nilo
2 Intern
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491 Posts
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May 2nd, 2004 06:00
The issue may resolve itself. If it really bugs you, get Dell to send you a replacement. It's just a crummy microswitch. Cheap as dirt. So don't take no for an answer.
DevGuy
11 Posts
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May 5th, 2004 14:00
Thanks for the advice. I have one year of on-site service. Is this something that Dell would come on site to replace? I'm not comfortable messing with the components in the computer while it is still under warranty.
What is involved in replacing the button? Is it accessible after lifting the main cover, or does the front of the computer need to be unlatched too?
Dave
DevGuy
11 Posts
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May 5th, 2004 14:00
I would hope that my computer isn't constructed from parts that are overly cheap, especially since I paid quite a bit.
If the problem gets worse or never improves, I'm going to make sure it is resolved by Dell.
Dave
DevGuy
11 Posts
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May 5th, 2004 14:00
Hi,
I'm gonna probably wait for a bit, and see if it improves. I spoke with someone else who had the same problem, and it improved too.
Dave