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August 22nd, 2005 21:00
system restore disks
hello i got a dell opl i bought it from a rent a center when i got it thay gave me a few disk's with it... 1 pack has the dell custom factory integration cd restore disks(3) in it thats what i have use to reformat my system well i had to redo my system and it seems to be not reading the disk it get 1/2 way thro the 1st disk and stops think maybe cause of slight scrach how can i order this pack of disk from dell i went out and bought windows xp to see if i could just reformat with it but the puter just dont seem to be up to par like its missing something from the systen restore disk # on the disk is si pn 312021.vo
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DELL-Jesse L
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August 24th, 2005 16:00
ssmonte,
Thank you for using the Dell Community Forum.
For what operating system are you installing?
speedstep
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August 24th, 2005 20:00
ssmonte
2 Posts
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August 26th, 2005 03:00
well thay gave me a little pack of disks it white and folds open it says dell custom factory integration cd restore ..... this disk is to be used to restore this systems hard drive to its oringinal state.......
i ve used them before to reformat the hd dont think thay have sp 1 or 2 well i know it dont have sp2
but it loads everything about the puter and windows xp i know when i do reformat with the disks it has systmatic gost that runs to reformat and put xp on if that helps you anyway
thank you for your time cause im lost...lol
speedstep
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47K Posts
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August 26th, 2005 15:00
I dont have custom factory configs so I have no idea what you are referring.
If you are the true customer and have active Non expired support you should be able to get a new
set of CD's from Dell.
If you let your service EXPIRE it can NEVER be renewed.
Dell Recovery CD
•What is it?
•It is the backup media for the operating system.
•Where do we find it?
•It is also shipped with the system and is not to be confused with the Resource CD. It cannot restore drivers or other installed software, it only restores Operating system.
• It is colour coded according to the type of Operating system.
•Dell Blue – Windows 2000 Pro /Dell Green Windows 2000 pro SP2
•Dark Grey – Windows NT 4.0
•Purple -Windows 98 SE
•Green –Windows 95
Darker Blue --Windows ME
Why do we need it?
• It is the backup media for the operating system and can restore it.
You need the CD and to use the Product Key listed on the COA Sticker on your system to install.
geek1
11 Posts
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August 28th, 2005 15:00