trouble logging off...

Question

End Program   Connection Tray   &/or   End Program   explorer.exe   not responding   CAltDelete works sometimes, otherwise I have to hold the power button down (dont like that)   Anyone?

ejn63 · Answer

Is Windows updated with all current critical updates?

Do you have current, real-time antivirus and firewall protection?

Have you scanned for and removed all spyware?

If the answer to any of the above is no, it's past time for a thorough security sweep of the system.

ruby roo · Answer

YES to all questions above. All update current etc. Now i'm just getting the end program explorer.exe not responding. This happens everytime i log off.

Also, my system idle process sometimes uses 100% of my cpu....

DIMENSION DIM4600

Intel(R) Pentium(R) 4cpu 2.66ghz

512 mb ram

buffbison · Answer

Sounds like theres a corrupted OS file or program file.  I suggest running scan disk and defrag.  If that doesn't work, then I would recommend using the system restore.  restore the computer to an earlier date, before this occured.  after using system restore, run scandisk and defrag again.

ruby roo · Answer

thanks.  will the restore affect files,e mails etc, or just hardware 'bones' of the computer? As I was checking under system info/internet settings/internet explorer/file version i noticed some missing files; iecont.dll & iecontlc.dll           also,  the content adviser is disabled

buffbison · Answer

no.  the only thing system restores changes are the system files, which it uses to boot up and operates the system and it will uninstall programs, windows updates/patches and drivers that you've install from the time you restore the system to and to present time.   You will not lose documents, images, files, folders, etc

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trouble logging off...

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