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August 9th, 2005 01:00

Trouble with the Task Manager

I  have a Dell 4700 that freezes often. I am working on solving that problem, but I don't understand why pressing control-alt-delete won't bring up the task manager so I can close the unresponsive program. When the computer freezes, I have to power down completely and restart. Does anyone know why I can't control-alt-delete? thanks.

2 Intern

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593 Posts

August 9th, 2005 03:00

Sounds like you've got some delicious spyware program or virus keeping you from opening task manager. Try downloading and running Ad-aware Personal and the latest definitions for it and your virus program. Then restart and enter Safe Mode. Pushing F8 during boot should get you there. Then run a virus scan and adware scan and delete everything you find. That should help clear you up.

August 9th, 2005 03:00

Thanks for the response. I will try it. I installed webroot Spy Sweeper about two weeks ago and everything was working fine until I shut down the computer the first time after install. When I turned the computer back on, windows XP would not load so I had to restart in safe mode and remove spy sweeper. Once Spy Sweeper was gone, everything was fine. I will try installing it again though. thanks

2 Intern

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2.7K Posts

August 9th, 2005 09:00

task manager is a evil program, you should download this program free under 200k
http://www.sysinternals.com/Utilities/ProcessExplorer.html

its recommended by microsoft as the program to use if you use any other than task manager

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