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7 Posts

6024

March 23rd, 2002 17:00

USB 2.0 nightmare

I am trying to install a USB 2.0 PCI card in my Dell Dimesnsion 8200 with Windows XP. After installation, upon boot everything seems fine until I reboot, when Windows hangs. The only way to get Windows to boot normally is to remove the card and reboot. I think the hardware is OK because prior to rebooting the CD burner attached to the USB 2.0 card performs fine. Device Manger reports no errors either. I have gone so far as to reformat the hard drive reinstall XP and make the PCI 2.0 card the first thing I install. Anyone have any ideas?? This one is driving me nuts!!
TIA
Patrick



108 Posts

March 23rd, 2002 18:00

Where did you obtain the drivers for the card?

7 Posts

March 23rd, 2002 18:00

Windows update. My first go around I used the drivers supplied with the card. After I reformatted and reinstalled XP I let XP find the drivers reported on Windows update as below:

Microsoft Usb Driver Version 5.1.2600.0 Device Manager

I almost suspect some old style interrupt type issue, but that just shouldn't happen. Surprisingly enough, when the 8200 hangs on boot, if you boot from the XP CD (which ultimately also hangs) and then boot normally it may boot. This is one of the trickiest ones I've encountered in a long time.

Patrick

261 Posts

March 23rd, 2002 22:00

This may sound simplistic but I have to ask. Have you tried the USB 2.0 card in another slot? I would look at your 8200's manual and you will see the slot Dell uses for the Firewire card and I suggest you try that. Also the other thing I'd do is try the card in another PC and preferably an 8200 and note what BIOS Version it uses too. Good Luck.....
banjo



Dimension 8200
P4 1.8GHz
512 Mb PC800 RDRAM
60Gb HDD (Maxtor)
64mb GeForce2 MX w/TV out card
15" Flat Panel
16-10-40 CDRW (Samsung)
16x DVD (NEC)
Dell Quietkey keyboard
Microsoft USB Infra Wheel IntelliMouse
Altec Lansing Wireless Speaker System
SB Live
Cambridge Sound Works FPS2000 speakers
HP 4L Laser Printer via USB extension
HP 1315 PhotoSmart Printer w/SmartMedia drive
UMAX Astra 3400 Scanner
10/100 PCI Fast Ethernet NIC
3 Belkin F5U001 USB Hubs
eUSB SmartMedia Adapter
Logitech WingMan Force USB
Logitech Webcam Pro 3000 w/mic
Westfall DSL Modem via Verizon
Win XP Home Edition
Win XP Sm Bus Office
Norton Utilities System Works
Zone ALarm
IE 6.0, Netscape 4.7 and 6.2 and Real1Player
Sevice Tag 5QVS011
BIOS Ver A03

108 Posts

March 24th, 2002 07:00

Here's a link I found at Orange Micro's site that may give you some insight...

http://www.microsoft.com/hwdev/BUS/USB/USB2support.asp

I have seen posts earlier in the forum from someone who had successfully installed USB 2.0 on WinXP. As I recall they used the Adaptec combo USB 2.0 / Firewire IEEE-1394card. Adaptec state their drivers are specific to their products only. What brand hardware did you buy and have you checked out their Support site?

1 Message

August 14th, 2002 00:00

USB 2.0 How do I know what's on my computer?

Smart Computing Learning Series
Windows XP tips and tricks (vol 8 issue 9)
Page 60

"Add usb 2.0 support"

states
"The documentation that came with your pc will indicate your pc has one of the compliant ports."

Huh???? where is this documentation???

schiffkey@cfl.rr.com

7 Posts

August 14th, 2002 13:00

If you have a Dell, you don't have USB 2.0 ports. I had to buy a card
Patrick

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