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3885
September 22nd, 2002 02:00
vxd errors on startup
Several months ago I was plagued by a series of repetitive vxd errors on startup. I would have to go to scanreg\restore to get my computer running. Everything worked fine after I did that until I would upgrade some software or download files. At the time I thought my hard drive was going bad.
Between then and now I operated my computer without a high speed cable modem connection because I moved from one state to another and the cable company was very slow in hooking my sysem up to a cable modem. During the time that there was no internet connection there was never an error on startup and I booted my computer 20 or thirty times. The morning after the new cable modem was hooked up the errors came back and have stayed. I have used up four of the five back-up boot up cab files and have left my computer on for almost a week now so that I can avoind the errors.
Can it be that my network card in faulty or has some problem on boot-up? The new cable company did not install a new nic (neither did the cable company before that) so my current nic is over three years old. Is it possible for hardware to cause vxd errors? I thought they were software drivers but the only new thing on my computer is the cable modem which is hooked to the computer through the nic card.
Can a software setting made by the cable people be causing the problem?
The cable company refuses to acknowledge any responsibility because after I copy the back-up cab file and reboot, the computer, along with the internet, works just fine. To them this means that the software is set correctly and the nic card has no problems because it is currently working. The want to charge 99 dollars to install a new nic card (which they would have installed for 35 if I had insisted that they do so when they installed the internet), with absolutely no gurantees that it will solve--my problem--not their's because the computer is currently running fine.
So: Can I copy the current boot-up cab file somehow so I can have access to it for more than five times? Can I run some diagnostic that will better isolate the trouble with the vxd's on start-up? Is there a way to check whatever settings the cable guy changed on my machine to make sure that somehow they are not causing the problem.
Mainly I want to get these vxd's on my computer so that they are not corrupted or missing and I want to have lots and lots of opportunity to copy a non-corrupted version of the cab file so I don't have to let my cpu run night and day to make sure I keep my internet service available.
Any help, suggestion, idea much appreciated.
Don Byrd
Between then and now I operated my computer without a high speed cable modem connection because I moved from one state to another and the cable company was very slow in hooking my sysem up to a cable modem. During the time that there was no internet connection there was never an error on startup and I booted my computer 20 or thirty times. The morning after the new cable modem was hooked up the errors came back and have stayed. I have used up four of the five back-up boot up cab files and have left my computer on for almost a week now so that I can avoind the errors.
Can it be that my network card in faulty or has some problem on boot-up? The new cable company did not install a new nic (neither did the cable company before that) so my current nic is over three years old. Is it possible for hardware to cause vxd errors? I thought they were software drivers but the only new thing on my computer is the cable modem which is hooked to the computer through the nic card.
Can a software setting made by the cable people be causing the problem?
The cable company refuses to acknowledge any responsibility because after I copy the back-up cab file and reboot, the computer, along with the internet, works just fine. To them this means that the software is set correctly and the nic card has no problems because it is currently working. The want to charge 99 dollars to install a new nic card (which they would have installed for 35 if I had insisted that they do so when they installed the internet), with absolutely no gurantees that it will solve--my problem--not their's because the computer is currently running fine.
So: Can I copy the current boot-up cab file somehow so I can have access to it for more than five times? Can I run some diagnostic that will better isolate the trouble with the vxd's on start-up? Is there a way to check whatever settings the cable guy changed on my machine to make sure that somehow they are not causing the problem.
Mainly I want to get these vxd's on my computer so that they are not corrupted or missing and I want to have lots and lots of opportunity to copy a non-corrupted version of the cab file so I don't have to let my cpu run night and day to make sure I keep my internet service available.
Any help, suggestion, idea much appreciated.
Don Byrd
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whole9yard
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September 22nd, 2002 03:00
buffbison
513 Posts
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September 22nd, 2002 05:00
best regards,
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